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re: United CEO says if passengers are uncomfortable - it's their own fault
Posted on 5/28/17 at 11:36 pm to Eurocat
Posted on 5/28/17 at 11:36 pm to Eurocat
quote:
THey all are as tone deaf as United
They are not tone deaf at all, every airline has tried marketing extra room seats at some point and they all failed because the customer was not willing to pay for the space.
Delta is rediscovering this with economy comfort right now, the vast majority of miles flown in the class of service are free upgrades and Delta is losing money on them.
Ever wonder why legroom is not a searchable option on any of the websites including third party ticket sellers?
If people GAS then orbitz et all would do so as well.
2
Posted on 5/28/17 at 11:40 pm to cave canem
Why it is not a searchable option is because it is easier to not have it as a searchable option.
This is why a passengers bill of rights is needed. To prevent bad service.
This is why a passengers bill of rights is needed. To prevent bad service.
Posted on 5/28/17 at 11:47 pm to cave canem
quote:
Delta is rediscovering this with economy comfort right now, the vast majority of miles flown in the class of service are free upgrades and Delta is losing money on them.
Exactly. These seats all go to upgraded medallion members because nobody will pay the extra few dollars for the legroom. They want to be packed in the back of the bus to save a few bucks.
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