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re: Getting out of Uverse

Posted on 8/24/16 at 6:39 pm to
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 8/24/16 at 6:39 pm to
I put my U-Verse and Cox service on hold a couple days after I evacuated. U-Verse made me give them a resume date, which I can modify at any time. Cox just let me suspend indefinitely. Just tell them you're in a disaster area. Ultimately, do not pay for service days in which you didn't have service. If they don't have sense enough to discount your bill, call and demand a refund for the past 10 days on top of suspending service.

On a related note, anyone know if I'm going to responsible for the equipment? The backup battery and the 2-wire router were both on the bottom shelf of my desk. Letting them dry out in the sun. The router may end up powering on even if it literally smells like shite. Battery is probably shot. I'm likely going to cancel U-verse anyway and just go with PS Vue when I move back in my house. Wonder if they'll bill me for 5-year-old outdated equipment.
This post was edited on 8/24/16 at 9:12 pm
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