re: Anyone uses Vivint home security systems?

Got their services as an upgrade from my old ADT. Sales tactics were pushy and annoying. The tech arrived at 10pm to install the hardware so I told them I'd set up an appointment to have it installed. Once installed everything worked for 3 hours before the doorbell camera stopped working. I immediately called customer assistance and they tried to set me up with an appointment a month later to have it fixed and only gave me one for the next day when I refused and told the lady I'd use the "3 business days to cancel" clause at the bottom of the contract if I couldn't get service immediately. The tech never showed up. Service cancelled, three phone conversations with the sales rep later I finally had a tech out a week later to get the equipment back.

This was in May, and from what I hear is pretty typical for them.