quote:
Final point on migrating to a different server, they are on an older version of our software and if we provide a new server for them it will only come in a much newer version which is not compatible so an even larger headache is in store.

This was going to be one of my questions. Your new HP box/app combo is probably Windows Server 2012 and updated app?

I had more questions typing a previous response, but the 2 most pertinent would be:
1) What RAID level is in the Dell and how many drives?
2) How much storage would be necessary for a full backup of the Dell and do they have network storage for it?

My reasoning:

Let's say assuming Raid 5 with 3 drives, backup the entire Raid array off the server. Insert 1 or 2 new drives into the Dell. Break up the old array and build a new RAID array with all 4/5 drives. Image backup on the new RAID setup.

This would require off-hours work and IT approval, but as long as you backup the data, if all fails, you can re-set the old array and image the data back.

Side note: App not being able to run in VM environment and not backwards compat? You guys need new developers.

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Posted by flyAU

Scottsdale

Member since Dec 2010

24855 posts

Posted on 5/12/15 at 10:02 pm to drizztiger

quote:
Side note: App not being able to run in VM environment and not backwards compat? You guys need new developers.

Don't get me started about VM's, i have to answer that every time i am going in to see a new client.

The backwards compatibility is because of some special coding that was done specifically for this customer, so there are hoops we need to go through. They were an early adopter.

The breaking up of the RAID and restructuring is one of the options albeit not a favorite. Since it is not supported by us at all, we have to rely on their IT group. They are an IBM shop and have some worries about their abilities with the questions they have been asking. It is a RAID 5 3 drives about 2 terabytes of data.

Sales is talking about wanting to give them a server to get them up and running right away. This drives me crazy as it will mean two separate instances of our software, running two separate versions with a cluster coming down the line in regards of how we would migrate the old data into the new instance. Oh yeah and this IBM shop who doesn't like the Dell we made them buy a few years back, well since then we have standardized on HP servers and if we sent them a new server it would be HP. AWESOME!

I appreciate all the discussion