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re: Home Warranty Recommendations

Posted on 4/5/15 at 8:00 pm to
Posted by KJason
Baton Rouge
Member since Mar 2008
1199 posts
Posted on 4/5/15 at 8:00 pm to
I just recently ended my contract with AHS. If ithey are called out to repair anything except a minor repair, they will find a reason it is not covered.

I just called to have a toilet repaired by an independent repair man. He took a look at the internal pressure system and asked who did the last repair. I told him it was an AHS job and he explained that they had actually destroyed the bladder system during the "repair". I called AHS and they told me to take it up with the repair company. When I asked them why they didn't fix the problem correctly, but at best, only applied a temporary fix, I was told "that is how warranty jobs work". I'm now in the process of getting an appointment scheduled for both companies to be there together so they can't pass the buck. I would never let them make a repair on my house without having another company there to supervise.


TLDR
Warranty companies don't fix anything, they just patch.
If you get a free warranty and have something that has to be repaired, make sure you have another repair man there for oversight.
Posted by Bayou Tiger
Member since Nov 2003
3659 posts
Posted on 4/5/15 at 8:10 pm to
I've been reading a lot of negatives online about AHS and home warranty companies in general. The basic theme is that home warranties no longer make big replacements of AC, etc, if something major is wrong. They just nickel and dime you to death replacing one part at a time charging 75 dollars every time somebody comes out.

Are any of the home warranty companies besides American Home Shield worth a lick? Not that AHS is, I just don't hear much about the others. The seller will pay for this for one year, and there is zero chance I will renew afterwards. But I want some peace of mind in case I have to use it during that year.
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