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re: Cox Internet questions

Posted on 3/8/15 at 7:43 pm to
Posted by pwejr88
Red Stick
Member since Apr 2007
36199 posts
Posted on 3/8/15 at 7:43 pm to
We pay for preferred (50Mpbs)

Cox website says the modem is outdated so maybe that's a start.
Posted by efrad
Member since Nov 2007
18651 posts
Posted on 3/8/15 at 7:47 pm to
Yes. If you have an outdated modem that will definitely cause issues.

I would recommend this modem from Best Buy.

To install it, you'll need to disconnect your old modem and reconnect up the new one in its place, then call Cox and read them the MAC ID from the bottom of the modem so they can activate it for use on their network.
Posted by SouthTiger504
Member since Sep 2014
1163 posts
Posted on 3/9/15 at 11:53 am to
I also have the preferred from cox. You can rent a modem/router combo from them for $8 a month extra on your bill or you can buy one for about $100. You probably have the older analog modem docsis 2.0. They upgraded to a digital 3.0 within the past couple years.

If you buy one yourself I would suggest the Motorola Surfboard cable 2 in 1 Modem/Router combo you can get it from bestbuy or Amazon. If youre big into gaming don't get the 2 in 1 modem/router combo though, for some reason it's better to keep them separate when it comes to serious gaming so it would be best to get the standard docsis 3.0 motorolla surfboard modem and buy a separate router.
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