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Truck Repair Scenario/Question
Posted on 1/10/15 at 12:23 pm
Posted on 1/10/15 at 12:23 pm
Took my truck to The dealer due to a Service Bulletin on my Engine for misfiring and an intermittent stumble when I accelerate.
Explain to the chief mechanic guy that there is a service bulletin on my model truck for moisture in the intercooler. Well they take the truck, run a diagnostic check on it and determined they needed to replace two coils and two plugs.
So $484 later i have my truck back. I leave the dealer and my truck misfires Immediately after I try to accelerate again. Not even a quarter mile down the street the same shite occurs, so I take it to them again.
Should I get my money back form the BS they did that obviously did not fix the issue yest? Or do I have to eat the money and charge it to the game?
Explain to the chief mechanic guy that there is a service bulletin on my model truck for moisture in the intercooler. Well they take the truck, run a diagnostic check on it and determined they needed to replace two coils and two plugs.
So $484 later i have my truck back. I leave the dealer and my truck misfires Immediately after I try to accelerate again. Not even a quarter mile down the street the same shite occurs, so I take it to them again.
Should I get my money back form the BS they did that obviously did not fix the issue yest? Or do I have to eat the money and charge it to the game?
This post was edited on 1/10/15 at 1:02 pm
4
Posted on 1/10/15 at 1:42 pm to LSUengineer12
Welcome to the modern mechanic world.
You could take it back and bitch and complain, may be able to get service advisor to eat some of the charge by reducing cost of the new/actual repair.
If they fully explained to you how this would alleviate the problem and fix your truck, may have more to stand on, but I've never seen a mechanic refund the cost of repairs performed, especially if diagnostic showed it was AN issue even if not THE issue.
You could take it back and bitch and complain, may be able to get service advisor to eat some of the charge by reducing cost of the new/actual repair.
If they fully explained to you how this would alleviate the problem and fix your truck, may have more to stand on, but I've never seen a mechanic refund the cost of repairs performed, especially if diagnostic showed it was AN issue even if not THE issue.
Posted on 1/10/15 at 3:13 pm to LSUengineer12
If it's a Dodge, trade it ASAP!
Posted on 1/10/15 at 3:32 pm to LSUengineer12
quote:
Should I get my money back form the BS they did that obviously did not fix the issue yest? Or do I have to eat the money and charge it to the game?
Tell them you want your truck fixed or you want your money back. Take it up with the manager, skip the service writer.
BTW, what year and model truck?
Posted on 1/10/15 at 4:29 pm to LSUengineer12
Ecoboost?
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