re: State Farm agent vs customer (video link)

quote:

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I'm not sure that I would have not had an attitude also. She told the guy to give them time to fix the issue until Monday and he kept on.

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I was confused as to why that mattered.


Who cares who said what when.


He says his copy of the contract clearly states his story and the bill says differently.


That is the issue.

So why a 5 minute discussion about waiting till Monday to get testimony that is irrelevant?