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Taking a car to Firestone rather than the dealership.....

Posted on 8/18/14 at 9:46 pm
Posted by TJG210
New Orleans
Member since Aug 2006
28352 posts
Posted on 8/18/14 at 9:46 pm
Much of a difference? My check engine light came on today and want to have it checked out. Unfortunately, I'm busy as shite this week and it would take at least an hour to bring it to the dealership and firestone is right by my office. (Lunch isn't an option as I have lunch meetings every day this week).
Posted by pivey14
In Your Head
Member since Mar 2012
15445 posts
Posted on 8/18/14 at 9:47 pm to
No, Firestone is garbage.
Posted by Tuscaloosa
11x Award Winning SECRant user
Member since Dec 2011
46669 posts
Posted on 8/18/14 at 9:49 pm to
Anyone is competent enough to read a check engine light. I'd take it to Firestone and see what the vehicle's computer is saying - and if it's something major take it to the dealership. If it's something simple, Firestone is capable, IMO.
Posted by Breaux
Member since Nov 2005
3978 posts
Posted on 8/18/14 at 9:49 pm to
Go to autozone, they'll tell you what's wrong. Done in 5 minutes
Posted by Red Stick Tigress
Tiger Stadium
Member since Nov 2005
17855 posts
Posted on 8/18/14 at 10:01 pm to
The ONLY Firestone I would go to is the one at Roosevelt/Veterans.

Others are garbage.
Posted by TypoKnig
Member since Aug 2011
8928 posts
Posted on 8/18/14 at 10:15 pm to
Like others have said, go to Auto zone. They will hook it up and give you the code for free. From there, go home, search the code on the Internet and see if it's something you can fix or bring it somewhere.
Posted by LSUTigersVCURams
Member since Jul 2014
21940 posts
Posted on 8/18/14 at 10:21 pm to
quote:

take it to Firestone and see what the vehicle's computer is saying


This.

And take it to a mechanic not the dealer. They'll frickin rob you man!
This post was edited on 8/18/14 at 10:22 pm
Posted by Spankum
Miss-sippi
Member since Jan 2007
56105 posts
Posted on 8/18/14 at 10:25 pm to
firestone, goodyear, etc. are the kings of upselling products and services...go there and it is likely that you will end up spending money on something completely unrelated...

as the others say, I would just swing by autozone and let them tell you that the gas cap is bad...buy a new gas cap while there and be on your way...
Posted by Wayne Campbell
Aurora, IL
Member since Oct 2011
6389 posts
Posted on 8/18/14 at 10:32 pm to
All I know about Firestone is that I took my truck to one when the engine light was on.. They diagnosed the problem and gave me a quote.

It wasn't an immediate problem so I took it somewhere else to get fixed. Got it done for about a 10th of their estimate.
Posted by Slinky
Member since Dec 2013
3118 posts
Posted on 8/18/14 at 11:21 pm to
Firestone charged me $156 for something that has cost me $78 at the dealership.

I don't go to Firestone anymore.
Posted by Layabout
Baton Rouge
Member since Jul 2011
11082 posts
Posted on 8/19/14 at 2:05 am to
quote:

My check engine light came on today

At a minimum you'll need new ball joints and wheel balancing.
Posted by Reubaltaich
A nation under duress
Member since Jun 2006
4970 posts
Posted on 8/19/14 at 5:46 am to
Firestone and all the other tire stores are just that, tire stores. When you need to see a doctor, do you go see an accountant?

Take your vehicle to a real mechanic shop. The dealership has all the latest up to date diagnostic equipment.

BTW, what is the year model and make of your vehicle?

Could be a small issue like a leaky vacuum hose
Posted by Tchefuncte Tiger
Bat'n Rudge
Member since Oct 2004
57343 posts
Posted on 8/19/14 at 6:15 am to
I've never had any problems with the Firestone on Tiger Bend Road.
Posted by yellowfin
Coastal Bar
Member since May 2006
97715 posts
Posted on 8/19/14 at 6:23 am to
Firestone sells tires

I wouldn't let them do anything else
Posted by Phat Phil
Krispy Kreme
Member since May 2010
7374 posts
Posted on 8/19/14 at 6:28 am to
Firestone is bad, but stealership is the worst. You need to find a local mechanic that you can trust.
Posted by partsman103
Member since Sep 2008
8111 posts
Posted on 8/19/14 at 7:11 am to
Take it to the dealership. At our store we will read the codes for free as do many dealerships nowdays.

Many of you might be surprised how many calls a day dealerships get from the jack leg repair centers asking us to help defining a code or asking us to provide a diagnostic chart to them b/C they have no idea where to start. And no, we will not give the jack leg auto center any information....well...the CORRECT information anyway. So usually the jack leg repair center will guess which in turn costs you more money because of their lack of knowledge.
Posted by TigerGrl73
Nola
Member since Jan 2004
21279 posts
Posted on 8/19/14 at 7:12 am to
Do NOT go to Firestone on Camp. I live within walking distance and took my car in because of the convenience. Not so convenient when you end up taking it somewhere else after they don't fix it correctly.
Posted by Spaceman Spiff
Savannah
Member since Sep 2012
17537 posts
Posted on 8/19/14 at 7:12 am to
quote:

Much of a difference? My check engine light came on today and want to have it checked out. Unfortunately, I'm busy as shite this week and it would take at least an hour to bring it to the dealership and firestone is right by my office. (Lunch isn't an option as I have lunch meetings every day this week).


First, go to an auto store that will read the codes for you - don't worry, its a free service that all do. That will give you a starting point. Forget both Firestone and the stealership. Find the best, most reputable small service place you can...that is, if you are incapable of turning a wrench.
Posted by LSU alum wannabe
Katy, TX
Member since Jan 2004
27018 posts
Posted on 8/19/14 at 7:29 am to
Firestone sucks.

They upsell everything. Wife went there for inspection. Brakes were too slow to stop. They were changed 3 months prior. They did send my wife home with a $380 estimate.

I went to brake place and saw same guy he just laughed. Gave us another copy of parts and service performed. Then went back. Took 30 more minutes to get my sticker.

This is the firestone on highway 99 near kingsland for those in Katy. frick that place.
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