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Help! Blue screen of death on my laptop...

Posted on 7/19/14 at 9:25 pm
Posted by heypaul
The O-T Lounge
Member since May 2008
38133 posts
Posted on 7/19/14 at 9:25 pm
So my laptop won't start .

Here's what I get





I've literally tried every option, it's an 8 month old Toshiba A7260 Windows 8.1 running as clean as a nun?
I've never had PC problems such as this, cause I've always ran a tight ship, what to do?
This post was edited on 7/19/14 at 9:29 pm
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 7/19/14 at 10:30 pm to
Have you tried going into recovery? Turn it off and back on, and as soon as it's turned back on, hold SHIFT and hit F8 over and over (i THINK that's the right combo) until you get to a Recovery screen.

See advanced repair options > Troubleshoot > Advanced Options

In advanced options, I'd start with "Windows Startup Settings," if that option is available, and using "Restart" to reset any settings that might have botched your startup conditions.

If that doesn't work, System Restore would be the next step in Advanced Options. Failing that, you should have an Automatic Repair option available as well, followed by full-blown system image recovery.
This post was edited on 7/19/14 at 10:33 pm
Posted by bencoleman
RIP 7/19
Member since Feb 2009
37887 posts
Posted on 7/20/14 at 12:10 am to
You need to restore it back to factory. I can't imagine a fairly new computer doing that. Hopeful Doc helped me with mine. If you could get him in here he could probably shed some light and get you pointed in the right direction. I had to replace the ram-sticks in mine, not saying that is your problem.
Posted by HubbaBubba
F_uck Joe Biden, TX
Member since Oct 2010
45862 posts
Posted on 7/20/14 at 12:54 am to
Unplug. Remove battery. Let it sit for a half day to fully discharge. Reinstall battery. Try booting, hitting F8 key to get to recovery screen.
Posted by bencoleman
RIP 7/19
Member since Feb 2009
37887 posts
Posted on 7/20/14 at 3:49 am to
Also write the error code down and call best buy tomorrow and they can tell you what the problem is. If not Best Buy any computer repair shop should be able to tell you.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 7/20/14 at 1:06 pm to
quote:

it's an 8 month old Toshiba A7260 Windows 8.1 running as clean as a nun?


In that 8 months you haven't done a backup?
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