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What is the best way to negotiate a lower monthly bill with Uverse?
Posted on 6/29/14 at 11:34 am
Posted on 6/29/14 at 11:34 am
Bill just jumped $70 because some promotional BS ended. Threaten to disconnect? Ask for a cheaper bill? Any advice from people who have successfully lowered your bill? I have tried getting back to the original billing price, but they keep giving the run around.
This post was edited on 6/29/14 at 11:39 am
Posted on 6/29/14 at 11:38 am to sloopy
Yep. Call to cancel. Tell them it's cheaper to go with x company.
Posted on 6/29/14 at 11:38 am to sloopy
the only thing I have seen work is to keep jumping between providers...every time the promotional rate expires, you have to move...
I don't really have the patience for that shite, so I pick a package that will work for me after the promotional rate expires and go with that...
I don't really have the patience for that shite, so I pick a package that will work for me after the promotional rate expires and go with that...
Posted on 6/29/14 at 12:00 pm to sloopy
Threaten the lives of their family.
Posted on 6/29/14 at 12:40 pm to sloopy
Our bill with Uverse was too high so I called to say I'd like to change our service to save some money. They told me if I agreed to stay with Uverse for a year, they would cut my bill by $32 a month and they'd upgrade our plan to U400. Took the deal.
Posted on 6/29/14 at 1:19 pm to sloopy
can you cancel service, then just restart? they are running some bundle deals that would give me the same setup at about $40 cheaper a month.
Posted on 6/29/14 at 1:29 pm to sloopy
So wait, you agreed to a contract with them and they followed through on their end and now you want to balk on your end?
You got your free promotion and programming for 3 months or so and now you want to keep that programming without paying for it?
Here's how you lower your bill: Get a cheaper package. One with less channels.
You got your free promotion and programming for 3 months or so and now you want to keep that programming without paying for it?
Here's how you lower your bill: Get a cheaper package. One with less channels.
Posted on 6/29/14 at 1:42 pm to sloopy
I had time warner and had to renegotiate every year when it went up, but it was still creeping up and they wouldn't negotiate any more, so I dumped them for u-verse. Then they wanted to negotiate, but too late. U-verse gave me more channels, plus a couple of movie channels, plus four dvr boxes and lowered my bill $25 to $128.00 per month. They'll keep it at that for one year and then if there are any specials, they'll lower it or keep it the same if not.
Posted on 6/29/14 at 1:46 pm to sloopy
quote:
promotional BS
I guarantee you it was spelled out clear as day for you.
ALL of the TV and Internet Providers do this now.
We have threads like this practically every week.
This post was edited on 6/29/14 at 1:47 pm
Posted on 6/29/14 at 2:14 pm to sloopy
I just called TWC, told them exactly what I want and what I don't need, got rid of some stuff I don't use and saved $30/month
Posted on 6/29/14 at 2:54 pm to sloopy
I used to work for DISH Network and I know there is a specific package that they offer the elderly that has the basic channels and a few others (I believe you can add an HBO package to this, as well).
This is what I plan to do to cut down the bill. All I want is an HBO Go account and sports; I never watch TV and everything I could want is on my Roku 3.
I believe the package is $10-20/mo. I'll ask specifically for that when I buy my house.
This is what I plan to do to cut down the bill. All I want is an HBO Go account and sports; I never watch TV and everything I could want is on my Roku 3.
I believe the package is $10-20/mo. I'll ask specifically for that when I buy my house.
Posted on 6/29/14 at 3:33 pm to sloopy
I have had to do this the past two yrs w uverse... I threaten to cancel if they don't offer a bundle close to my previous agreement. The trick is to keep up the guard until they transfer you to the NEXT person. The first person you talk to will give you the run around and say that's the best they can do.. Continue to say that you will cancel and they will eventually transfer you to someone who will be easier to work w/ and both times I was able to lower my bill back or better to what I was paying. They do lock you in for a yr and when it ends you will have to do the same shite
Posted on 6/29/14 at 3:42 pm to sloopy
I call every year and tell them I want my bill lowered. If it's not to where I want I tll them to come disconnect it all. Suddenly they can get it even lower.
Posted on 6/29/14 at 5:33 pm to sloopy
You are a damn poor if you are that worried over $70. You signed up for the service. I guaran damn tee you you were made aware that you would start out under their promotional pricing and then move into their normal price. You are pathetic, pay the bill you signed up for.
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