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Eatel vs. Cox
Posted on 4/4/14 at 10:25 am
Posted on 4/4/14 at 10:25 am
I currently have Eatel under a two year contract that will expire next month. I have been happy with them for the most part but not having HBOGo is a big draw back, not to mention the two year savings I have been getting will drop off this month. Should I call and get a quote with Cox? What do y'all recommend?
TIA
TIA
Posted on 4/4/14 at 10:26 am to LSUtigerfan22
Call customer retention and tell them you're thinking about switching, see what kind of deal they will give you first.
Posted on 4/4/14 at 10:27 am to LSUtigerfan22
I've never done business with Cox but every single time I hear Cox mentioned it is because somebody is complaining about them.
Eatel is great.
Eatel is great.
Posted on 4/4/14 at 10:27 am to LSUtigerfan22
I've never had Eatel so I can't give my personal opinion but I can say that I've never ever heard someone say they prefer Cox over Eatel and I have the heard the exact opposite at least a dozen times.
That's all I've got
That's all I've got
Posted on 4/4/14 at 10:33 am to LSUtigerfan22
Cox likes to frick their customers which is why they get such a bad wrap. For instance I decided to switch to UVerse because I could get the same level of service for $65 cheaper. I call Cox to cancel and they give me the same level of service for that price to stay. Then they turn around and frick me with a $60 install charge that was never mentioned on the phone. In order to not get fricked by them you have to call them annually and threaten to leave.
In summary frick Cox because they'll try to frick you. If you can deal with managing them then they're ok.
In summary frick Cox because they'll try to frick you. If you can deal with managing them then they're ok.
Posted on 4/4/14 at 10:37 am to LSUtigerfan22
I've had both, and personally prefer eatel over cox. Customer service is a big thing for me and cox left something to be desired.
Correct me if I'm wrong, but I thought that if you subscribed to hbo the hbogo service was available to you no matter the provider?
Correct me if I'm wrong, but I thought that if you subscribed to hbo the hbogo service was available to you no matter the provider?
Posted on 4/4/14 at 11:04 am to LSUtigerfan22
This is Cox customer service:
Posted on 4/4/14 at 11:18 am to LSUtigerfan22
Having Eatel installed tomorrow. Dropped Cox. Every month for the past six they have had a surcharge on my bill. Got the same exact channel lineup and faster internet with Eatel in paying $110 less and it does not go up like Cox did in three months.
Posted on 4/4/14 at 8:36 pm to LSUtigerfan22
Neither AT&T U-Verse is the way to go
Posted on 4/4/14 at 8:43 pm to LSUtigerfan22
Stay with Eatel.
There are so many things wrong with Cox that it's not worth it just to get a few things like HBOgo or ESPN3. Eatel shits all over Cox.
There are so many things wrong with Cox that it's not worth it just to get a few things like HBOgo or ESPN3. Eatel shits all over Cox.
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