re: Does anybody here have any experience dealing with Kirk's on Airline?

I bought a hitch from them and got it installed there. When I came out to look at it after it had been installed, the hitch was scratched up and looked used. I inquired about it and they said sorry, nothing they can do, that's how they come and they're not taking anything off because of the numerous scratches. I told them to take it off and I didn't pay a damn thing. I never went back and I never will. This was a few years ago and I know they're still around but I never hear anything good about Kirks.