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Started By
Message
Can any of you tech people help me with my email?
Posted on 6/10/13 at 9:52 am
Posted on 6/10/13 at 9:52 am
I can't send messages when on my laptop at work (uverse) but when I get home and connect to my DSL, the emails send fine.
2
Posted on 6/10/13 at 9:59 am to Broke
regular e-mail or does it have an attachment? Could be the size of the attachment
Posted on 6/10/13 at 10:05 am to AUtigR24
Just regular email. When I'm at the office I can receive my emails just like at home. But I can't send any. I think it may have something to do with my outgoing properties for the account.
Posted on 6/10/13 at 10:05 am to Broke
what provider do you use and are you using outlook?
Posted on 6/10/13 at 10:18 am to Broke
In the outgoing server information, are you using your full email address or just the username? I.E. Broke@example.com, or just Broke?
Eta
Also, are you using port 25 or port 587 for outgoing mail?
Eta
Also, are you using port 25 or port 587 for outgoing mail?
This post was edited on 6/10/13 at 10:24 am
Posted on 6/10/13 at 10:29 am to Broke
If you're using outlook I would try rebuilding your profile
Posted on 6/10/13 at 10:54 am to AUtigR24
I'm using outlook and it's my full name @ bellsouth
Posted on 6/10/13 at 10:59 am to Broke
And I'm using Port 25 for outgoing and 110 for incoming. Incoming mail works fine. I just can't send mail out on port 25 if I'm at work on Uverse.
Posted on 6/10/13 at 11:08 am to Broke
quote:
I just can't send mail out on port 25 if I'm at work on Uverse.
change to 587
Posted on 6/10/13 at 11:12 am to jcole4lsu
quote:
change to 587
But what happens when I get home? Will my email still send there?
Posted on 6/10/13 at 11:23 am to Broke
it won't affect your email at all, only outlook. outlook needs to be configured to use the port your provider uses for outgoing mail.
Posted on 6/10/13 at 1:50 pm to TH03
OK, so if I change to 587 I can send emails from home and my office (home on DSL, Office on Uverse)?
Posted on 6/10/13 at 1:53 pm to Broke
You should be able to. The U-verse connection at work probably disables port 25 because it's unsecure. 587 just adds a layer of authentication (you are who you say you are) when sending.
This post was edited on 6/10/13 at 1:53 pm
Posted on 6/10/13 at 2:01 pm to Hulkklogan
Thanks. I'll try it later.
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