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re: PC Discussion - Gaming, Performance and Enthusiasts
Posted on 9/16/15 at 2:24 pm to Dam Guide
Posted on 9/16/15 at 2:24 pm to Dam Guide
quote:
Newegg did the cool thing
Which is why they have so much of the market - they take it back, reasonably without a whole lot of questions. I buy from them with 100% confidence.
On a side note - Newegg directed me to WD customer service as I bought identical 1TB drives with bad sectors from the factory - I discovered just outside the 90 day Newegg return period - to my surprise, WD service was incredible - I had 2 2TBs in hand within 7 days.
I must say I have been lucky to have gotten what I consider excellent customer service on electronics.
1
Posted on 9/16/15 at 2:32 pm to Ace Midnight
I bet Amazon would've sent him the IPS at no additional charge, though. Not that Amazon represents the industry standard in customer service (they do more than typical), but they sure do make places like Newegg obsolete for me.
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