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re: Being forced to grat at a restaurant with a small group :-(

Posted on 2/24/13 at 10:06 pm to
Posted by Napoleon
Kenna
Member since Dec 2007
69187 posts
Posted on 2/24/13 at 10:06 pm to
quote:

so they had a mandatory gratuity for a table of 4?...I can't say I have ever heard of that...


Heck the check said "number of guests:2"
The kids (5 and 6) made four.

It wasn't a lot of money so I didn't say anything. My card was already charged. Just signed it, and left.

It's not a money issue, just I FEEL it's wrong to auto-grat a small party.
Posted by Spankum
Miss-sippi
Member since Jan 2007
56103 posts
Posted on 2/24/13 at 10:09 pm to
quote:

It wasn't a lot of money so I didn't say anything. My card was already charged. Just signed it, and left.

It's not a money issue, just I FEEL it's wrong to auto-grat a small party.


I honestly would have done the same thing...I have to say, that policy sounds so strange that I would have to do a little digging...why not send a complaint to corporate and see what comes back?...they at least need to know that you are unhappy...


ETA: here ya go... Applebees
This post was edited on 2/24/13 at 10:18 pm
Posted by TorNation
Sulphur, LA
Member since Aug 2008
2870 posts
Posted on 2/24/13 at 10:30 pm to
As bad as your service was maybe the auto gratuity was a mistake by the server. Guess we will never know since you didn't ask the restaurant manager.
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