re: why do people go to h&r block& other places when you can file online free?

One of my clients is a CPA and he always comes to me to prepare his returns. I asked him one day why he doesn't do them himself. He asked me if I change my own oil and I said no. He then asked if, with some direction, could I do it myself. I said yes. He then said so why do I pay someone to do it.

So there is your answer. Some people would just rather not do it.