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I need a new bank, I'm tired of dealing with Capital One

Posted on 6/22/12 at 10:12 am
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17029 posts
Posted on 6/22/12 at 10:12 am
I live near Arlington, TX. Any suggestions? Thanks.
Posted by TheHiddenFlask
The Welsh red light district
Member since Jul 2008
18384 posts
Posted on 6/22/12 at 10:25 am to
ING Direct, FTW.

Stick it to Capital One.
Posted by OTIS2
NoLA
Member since Jul 2008
52599 posts
Posted on 6/22/12 at 10:29 am to
Go local. You should get better service.
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40261 posts
Posted on 6/22/12 at 10:42 am to
quote:

ING Direct, FTW.

Stick it to Capital One.


Capital One Says ING Direct Won't Change With Purchase
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40261 posts
Posted on 6/22/12 at 10:42 am to
quote:

I need a new bank, I'm tired of dealing with Capital One
I live near Arlington, TX. Any suggestions? Thanks.


Are you a veteran or have a family member / married into family that is?

If so, USAA.

If not, USAA. They offer free checking and savings accounts, but you won't have access to their insurance product offerings.

This post was edited on 6/22/12 at 10:44 am
Posted by TheHiddenFlask
The Welsh red light district
Member since Jul 2008
18384 posts
Posted on 6/22/12 at 10:51 am to
quote:

Capital One Says ING Direct Won't Change With Purchase


I'm glad YSWIDT.
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17029 posts
Posted on 6/22/12 at 10:55 am to
quote:

Are you a veteran or have a family member / married into family that is?


Is it only for veterans or active people also? My wife's brother in law is in the Coast Guard. He's the closest person I know in the military.

So ING is now owned by Cap One? That sucks. Anybody have any experience with Frost Bank in Texas?
Posted by Will Cover
Davidson, NC
Member since Mar 2007
40261 posts
Posted on 6/22/12 at 11:12 am to
quote:


Is it only for veterans or active people also?


Both.

quote:

Anybody have any experience with Frost Bank in Texas?


I have a friend that is with them. She also banks with USAA.
Posted by night83
Member since Jun 2012
656 posts
Posted on 6/22/12 at 11:17 am to
Charles Schwab. Its the best:
-free checking
-refunds on ALL atm fees (you can use any atm for free)
-plus interest on your checking account

It might not be for everybody, but for me it beats Chase, Wells Fargo, BofA etc...
Posted by TheHiddenFlask
The Welsh red light district
Member since Jul 2008
18384 posts
Posted on 6/22/12 at 11:20 am to
Everyone is giving suggestions, but no one even knows why this guy is mad.
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17029 posts
Posted on 6/22/12 at 11:32 am to
quote:

Charles Schwab.


I'll check them out also and am bookmarking this thread.

Now for my tin foil hat findings and potential issue with Cap One. We closed down a BoA CC and auto pay each month on the balance. It is set up to be charged on the 20th, which gets posted to our Cap One checking acct on the 22nd or later. This month the BoA was charged on the 21st which over drafted us for less than one day (yes I know, poor people's problems). I keep all my checking acct data on an excel spreadsheet. The last time they posted the charge on the 21st, it caused OD fees. Both times a paycheck posted on the 22nd which would have avoided the fees if the charge would have been posted on the 22nd. I also saw another one previous to that which would have caused OD fees if I didn't make an out of the norm deposit. Am I crazy in my line of thinking that Cap One is doing this on purpose to bilk an easy fee? Sorry, tl;dr.
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17029 posts
Posted on 6/22/12 at 11:33 am to
quote:

but no one even knows why this guy is mad.


I'm mad because I'm poor.
Posted by I Love Bama
Alabama
Member since Nov 2007
38436 posts
Posted on 6/22/12 at 11:38 am to
Credit union ftw
Posted by TheHiddenFlask
The Welsh red light district
Member since Jul 2008
18384 posts
Posted on 6/22/12 at 12:07 pm to
quote:

Am I crazy in my line of thinking that Cap One is doing this on purpose to bilk an easy fee? Sorry, tl;dr.


Yes.

I'm not saying that they are in the right, but I doubt that they are doing it intentionally. Further, if it's set to draft on the 20th, you should have the cash in there on the 20th. If you want it to draw on the 22nd, schedule it for the 22nd. They don't guarantee a 2 day lag on ACH fees, although that is the norm.

I'm not normally a big defender of retail banking, but you sound mad over something you did to yourself.
Posted by lighter345
Member since Jan 2009
11898 posts
Posted on 6/22/12 at 12:18 pm to
I am moving back to NOLA, whats the go to bank their these days?

I still have an old chase checking account and credit card but I hear they are not very good these days.
Posted by HeadyMurphey
Los Santos
Member since Jan 2008
17303 posts
Posted on 6/22/12 at 12:18 pm to
With Cap One and I would assume others, you are scheduling the date you want the company to receive your payment, not when it is taken from your account.
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17029 posts
Posted on 6/22/12 at 12:23 pm to
I understand what you are saying about having the funds available and agree with you. I just find it fishy that the last 2 1/2 years every time they charged on the 21st, there was a problem or potential for a problem. Every other time it was charged on the 22nd or later.
Posted by TheHiddenFlask
The Welsh red light district
Member since Jul 2008
18384 posts
Posted on 6/22/12 at 12:26 pm to
I don't do operational stuff, but I work with people who do. Sometimes ACH transactions clear a day early, especially if they were done early in the morning.

ETA: the point is, this is not a cap 1 issue, it could happen with any ACH vendor.
This post was edited on 6/22/12 at 12:28 pm
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
17029 posts
Posted on 6/22/12 at 12:30 pm to
Yeah, I hear you. Thanks for the info, I'm going to look around and see if there are any other viable alternatives.
Posted by GeauxColonels
Tottenham Fan | LSU Fan
Member since Oct 2009
25606 posts
Posted on 6/22/12 at 12:33 pm to
quote:



I'm glad YSWIDT.
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