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Speaker problems on my LenovoPro

Posted on 8/20/15 at 9:36 am
Posted by Large Farva
New Orleans
Member since Jan 2013
8317 posts
Posted on 8/20/15 at 9:36 am
I can no longer get sound from my laptop. It was working fine until I plugged an auxiliary cord into it then took it out. No I can't get any sound from my laptop. When I plug in speakers to it, you just get static from the laptop. Can anyone help or recommend anything? I have only had it for 7 months.
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 8/20/15 at 10:42 am to
did you try to r clik on the speaker?

then clik playback devices?

something is likely muted or disabled
Posted by Large Farva
New Orleans
Member since Jan 2013
8317 posts
Posted on 8/20/15 at 3:18 pm to
I have tried everything. Nothing, to my knowledge, is muted or disabled.
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 8/20/15 at 10:16 pm to
device manager
go to sound controller
delete
reboot
7 will reinstall controller for you

that's all I can think of

there's more experienced guys but, not around here today

Posted by SouljaBreauxTellEm
Mizz
Member since Aug 2009
29343 posts
Posted on 8/20/15 at 10:24 pm to
what operating system?

did you right click on the sound icon and hit troubleshoot problems?

i would probably remove and reinstall the sound driver just for good measure
Posted by Large Farva
New Orleans
Member since Jan 2013
8317 posts
Posted on 8/20/15 at 10:55 pm to
Just did what both of yall said to do and it is still not working.
Posted by SouljaBreauxTellEm
Mizz
Member since Aug 2009
29343 posts
Posted on 8/20/15 at 11:14 pm to
Lenovo technical support number 800-426-7378
Not sure their hours. They may help if you are under warranty, which if you haven't had a year you should be. I have a 3 year warranty with my Lenovo, but it came with my purchase.

Have you tried restarting your computer? I know silly, but might as well try it all..
Posted by SouljaBreauxTellEm
Mizz
Member since Aug 2009
29343 posts
Posted on 8/20/15 at 11:16 pm to
please tell me what OS you have though
Posted by SouljaBreauxTellEm
Mizz
Member since Aug 2009
29343 posts
Posted on 8/20/15 at 11:19 pm to
Lenovo's are very strange.. so like even if the OS shows you have unmuted, you still may need to phsyically press a button. I had to do this when my screen would not switch into tablet or tent mode.

So look for a mute button on the keyboard to hit.. you may have to hit fn button along with it.. I don't know how it is configured.. but trying pressing that..

Try pressing every key on your keyboard if that doesn't work.. and every button along your laptop
Posted by SouljaBreauxTellEm
Mizz
Member since Aug 2009
29343 posts
Posted on 8/20/15 at 11:23 pm to
another suggested work around is this

Select the Multistream mode from Realtek control panel, Device advanced settings


^ this has had huge success. not sure if this is on your model.

if this doesn't work then go to lenovo's website and support.. let it identify your computer and get the support and updates programs available.
Posted by SouljaBreauxTellEm
Mizz
Member since Aug 2009
29343 posts
Posted on 8/20/15 at 11:37 pm to
you may just have a bad jack.. and they should service that and fix it if that is the case..


also if you had say ubuntu on a disc drive you could load with your computer to test to see if audio is fine on it.. then you will know it's a windows operating system issue.. or driver for it.. or some weird windows update.

not sure. i still say look on your keyboard for an unmute option of some sort.
Posted by Large Farva
New Orleans
Member since Jan 2013
8317 posts
Posted on 8/21/15 at 8:14 am to
I have rebooted, uninstalled/installed Realtek, turned up and down the volume, troubleshooted, and nothing is working. The computer came with Windows 8, but I just recently installed Windows 10. The problem I am having is with the speakers from the laptop. The problem began before I installed Windows 10.
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 8/21/15 at 10:33 am to
ohhhhhh

you upgraded!

apparently your machine don't like the upgrade
likely mfrs not up to speed with drivers
do without or downgrade til the upgrade fully catches up

good luck
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 8/21/15 at 12:26 pm to
did you go to lenovo website for upgraded drivers?

Posted by beauchristopher
new orleans
Member since Jan 2008
65954 posts
Posted on 8/21/15 at 12:59 pm to
dang the problem was prior to the upgrade?

have your pressed every single button on your keyboard? haha

try to get with technical support then because they will work with you on that.

they won't work if it happened after the update though. then they blame microsoft and you have to go through them.

you may just have faulty hardware
Posted by Large Farva
New Orleans
Member since Jan 2013
8317 posts
Posted on 8/27/15 at 10:57 am to
Spent an hour and a half last night with a Lenovo tech. I granted him access to my computer and the conclusion was that Windows 10 does not support my speaker or CD drive yet. so, I went back to windows 8 and speakers still don't work. I guess I'll have to bring it to Geek Squad. I did find out that my computer is still under warranty. But, I'm in school and that seems like so much of a hassle.
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