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Sleep/Hibernate causing machine shutdown

Posted on 5/23/16 at 4:03 pm
Posted by rsylve
Terrytown, LA
Member since Feb 2013
3775 posts
Posted on 5/23/16 at 4:03 pm
Family had a laptop infected with tons of malware, etc. Ran malware bytes and windows defender and everything operates normally except if the machine goes to sleep it will not come back on unless you remove the battery and put it back on. It wakes after a normal shutdown or restart. It only occurs when attempting to wake after sleep. I've disabled the sleep but it can't be good to leave it running all the time. So they just shutdown when not in use. Any ideas?
Posted by BabySam
FL
Member since Oct 2010
1504 posts
Posted on 5/23/16 at 7:25 pm to
Did you boot in safe mode and run malwarebytes? If not, do that first then reboot and run scan in normal mode. Verify/reset power mgmt settings for sleep/hibernation
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