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Repetitive Outlook error

Posted on 9/24/17 at 6:59 pm
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12079 posts
Posted on 9/24/17 at 6:59 pm
I keep getting this popup while using my desktop-



I'm still able to send and receive emails through Outlook, so I'm not sure why this keeps popping up. It never used to do this, and sometimes it will go several days without issue and some days, like today, it shows up every few minutes regardless of what I'm doing on my computer.

I'm on Cox in Baton Rouge. Using Outlook 2016 (Office 365 subscriber). Fully updated Windows.

Any suggestions?
Posted by Spock's Eyebrow
Member since May 2012
12300 posts
Posted on 9/24/17 at 9:41 pm to
Closing and reopening Outlook sometimes helps, but it's a Cox problem. For example, I've gone a day without email, getting that login dialog every couple of hours, only to receive 20 emails all at once after closing/reopening. I use POP, not IMAP like you're using. I also use Outlook for a couple of gmail accounts, and they never do this.
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12079 posts
Posted on 9/24/17 at 9:48 pm to
quote:

but it's a Cox problem

That was my worry. fricking Cox.

Thanks for the info.
Posted by Spock's Eyebrow
Member since May 2012
12300 posts
Posted on 9/24/17 at 10:06 pm to
You're welcome. It's been an intermittent problem as long as I can remember. I use Outlook 2013.

BTW, did you get the Cox email earlier this month about the new email experience, calendar app, etc? It also promised, "If you use a POP/IMAP client (e.g. Outlook, Mac Mail or other mail apps), you'll also experience faster, more reliable service automatically." Uh, nope, not yet.
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12079 posts
Posted on 9/25/17 at 11:25 am to
quote:

did you get the Cox email earlier this month about the new email experience, calendar app, etc?
Yeah, I vaguely recall something about that. I knew it was bullshite before I finished the first sentence and figured the rest of the email was just fluff to grease me up for another price hike.
Posted by Boudreaux35
BR
Member since Sep 2007
21419 posts
Posted on 9/25/17 at 12:21 pm to
Cox's new email system sucks. If you have to use webmail, the search function is horrible. I can search for an email that actually shows in the list and it says "none found".

Oh, but they are aware of the issue and have been working on it. Shouldn't a basic feature like the search function be a standard item tested and debugged long before it is installed in the system?
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51484 posts
Posted on 9/25/17 at 3:30 pm to
I'm a Cox customer as well and I still use my old Bellsouth account with Outlook (the landline is still active), every now and then this comes up. I just keep clicking OK and eventually it goes away.
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