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Started By
Message
People are hacking my Spotify account
Posted on 7/15/17 at 8:00 am
Posted on 7/15/17 at 8:00 am
Almost daily, I get kicked off while listening in favor of another device. It's usually a different device but with weird phones, like Nexus 5 or other strange android phones. I hardly know anyone without an iPhone, and I certainly don't know 10+ that are using my account.
My account is linked with Facebook. Nobody knows my password. I've never given it to anyone. It's unique and ive changed it since having these issues--same problem.
My offline library also gets un-downloaded from my phone with a message saying "you have used the Max 3 devices to store offline music"
Spotify customer service blows horse cock. What can I do??
My account is linked with Facebook. Nobody knows my password. I've never given it to anyone. It's unique and ive changed it since having these issues--same problem.
My offline library also gets un-downloaded from my phone with a message saying "you have used the Max 3 devices to store offline music"
Spotify customer service blows horse cock. What can I do??
2
Posted on 7/15/17 at 8:17 am to mr brightside
(no message)
This post was edited on 12/21/21 at 11:15 am
Posted on 7/15/17 at 8:38 am to XanderCrews
I've changed my Fb password twice.
I've done the "logout all devices" option on Spotify website.
Still happening.
I've done the "logout all devices" option on Spotify website.
Still happening.
Posted on 7/15/17 at 8:43 am to mr brightside
Cancel the account and dont use fricking facebook to login to shite.
Posted on 7/15/17 at 8:59 am to mr brightside
(no message)
This post was edited on 12/21/21 at 11:15 am
Posted on 7/15/17 at 9:50 am to XanderCrews
Probably all that porn.
I have a Mac though. And haven't logged into on my computer.
Could that happen on my iPhone?
I have a Mac though. And haven't logged into on my computer.
Could that happen on my iPhone?
Posted on 7/15/17 at 10:08 am to mr brightside
quote:
I have a Mac though. And haven't logged into on my computer.
Does your phone sync to all devices? That may be it.
I got some malicious bug on my mac recently while browsing on TD or Drudge. I used malware bytes and found it and removed it. No problems since.
Posted on 7/15/17 at 10:54 am to mr brightside
I got a notice this week that my email with Spotify had been changed. I didn't do it.
I replied to a customer service address and tweeted SpotifyCares or whatever. The tweet got a fairly prompt response, saying it was forwarded to "accounts".
It took overnight to get an email from accounts. They asked for a receipt or other proof I was the legit account holder. I had one, the original receipt from when I became a premium account two years ago.
Sent that, and it took overnight again to get an email saying I could get back in. Had to re-enter my credit card(they had deleted it so the thief could not access) and change password.
I was thinking of any other accounts I used that email/password on, and Facebook was one (though I don't log in to Spotify via Facebook). Just then, I got a text saying someone was trying to log on to my Facebook in a fishy manner, I changed that password, and it showed some a-hole in El Paso had been trying to log on.
I wish to hell Spotify had a phone number to call or at least responded more promptly to customer service emails.
I replied to a customer service address and tweeted SpotifyCares or whatever. The tweet got a fairly prompt response, saying it was forwarded to "accounts".
It took overnight to get an email from accounts. They asked for a receipt or other proof I was the legit account holder. I had one, the original receipt from when I became a premium account two years ago.
Sent that, and it took overnight again to get an email saying I could get back in. Had to re-enter my credit card(they had deleted it so the thief could not access) and change password.
I was thinking of any other accounts I used that email/password on, and Facebook was one (though I don't log in to Spotify via Facebook). Just then, I got a text saying someone was trying to log on to my Facebook in a fishy manner, I changed that password, and it showed some a-hole in El Paso had been trying to log on.
I wish to hell Spotify had a phone number to call or at least responded more promptly to customer service emails.
Posted on 7/15/17 at 3:08 pm to Twenty 49
(no message)
This post was edited on 12/21/21 at 11:15 am
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