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My streaming quality sucks

Posted on 12/8/16 at 11:01 pm
Posted by lesgeaux
Member since Jul 2008
3362 posts
Posted on 12/8/16 at 11:01 pm
I have 50Mbps through Cox and streaming quality (and overall internet speed in general) really sucks. Is this normal and how do I fix it?
This post was edited on 12/8/16 at 11:02 pm
Posted by Layabout
Baton Rouge
Member since Jul 2011
11082 posts
Posted on 12/9/16 at 1:11 am to
quote:

I have 50Mbps through Cox and streaming quality (and overall internet speed in general) really sucks. Is this normal and how do I fix it?




Wire your house for ethernet and dump the wi-fi connections.
Posted by drewnbrla
The Pool is closed.
Member since Mar 2011
7839 posts
Posted on 12/9/16 at 5:15 am to
Does your wifi router offer QoS support?
Posted by t00f
Not where you think I am
Member since Jul 2016
89986 posts
Posted on 12/9/16 at 8:11 am to
Are you using the 802.11ac?

What is AC in wireless?
WiFi is always promoted using 'theoretical' speeds and by this standard 802.11ac is capable of 1300 megabits per second (Mbps) which is the equivalent of 162.5 megabytes per second (MBps). This is 3x faster than the typical 450Mbps speed attributed to 802.11n.
Posted by lesgeaux
Member since Jul 2008
3362 posts
Posted on 12/9/16 at 8:14 am to
I have no idea what any of this means. I guess I should get someone to come take a look at it. All I did was pick up the modem/router combo thing from Cox, plug it in, and it doesn't work too well. I'm tech stupid
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96014 posts
Posted on 12/9/16 at 8:15 am to
modem/router combos are not very good. you should keep them separated.
Posted by t00f
Not where you think I am
Member since Jul 2016
89986 posts
Posted on 12/9/16 at 8:16 am to
It's the newest way to connect your wifi and a lot faster but you need to make sure whatever you are using to stream will support it. As an example the Xbox One does not support 802.11ac.

Posted by Phate
Baton Rouge
Member since Mar 2006
11724 posts
Posted on 12/9/16 at 8:18 am to
Get rid of the modem/router combo. Get a Motorola Surfboard sb6141 or a newer one if you want and a good router. That should solve your issues. When I had the modem/router from Cox my speeds were half of the 50mbps tier I was on. After getting a separate modem and router my speeds were regularly between 50-60mbps.
Posted by drewnbrla
The Pool is closed.
Member since Mar 2011
7839 posts
Posted on 12/9/16 at 8:21 am to
quote:

All I did was pick up the modem/router combo thing from Cox


Found your problem.
Posted by CAD703X
Liberty Island
Member since Jul 2008
78099 posts
Posted on 12/9/16 at 8:25 am to
quote:

lesgeaux


Have you tried connecting the device you want to stream to via Ethernet to your router? Can you try that first?

At a minimum plug the laptop in via Ethernet and run speed test to establish a baseline on how fast your broadband actually is coming into your house.

The next step is to look into wifi signal issues. If you have a baby monitor unplug that.

Do you use apple or android? Download wifi analyzer and walk around your house seeing how string the signal is in different locations.

How close are your neighbors?

How many wifi networks other than yours can you detect in the house?

Remember others can hide the SSID so other radio interference could be going on even if you don't see other wifi networks.

Try connecting to both 2.4 and 5ghz if it supportsd both.

Change the channel on your router to the one wifi analyzer identified as having less interference.

All these things I mention are super easy even for tech challenged people.
This post was edited on 12/9/16 at 8:35 am
Posted by lesgeaux
Member since Jul 2008
3362 posts
Posted on 12/9/16 at 8:38 am to
Glad to hear the combo router could be the problem. I generally stream through 2 devices: Apple TV and PS4. I also have mostly apple devices (iPhone and MacBook) Would one of the Apple routers be best to get or stick to something else?

Appreciate the help!
Posted by Layabout
Baton Rouge
Member since Jul 2011
11082 posts
Posted on 12/9/16 at 9:34 am to
quote:

WiFi is always promoted using 'theoretical' speeds and by this standard 802.11ac is capable of 1300 megabits per second (Mbps) which is the equivalent of 162.5 megabytes per second (MBps). This is 3x faster than the typical 450Mbps speed attributed to 802.11n.


In order to achieve any of these speeds, even the 450 mbps of wireless N, you have to have the same capabilities at both ends of the connection. Even today most downstream devices are still single band, single antenna that are going to give disappointing results.
Posted by t00f
Not where you think I am
Member since Jul 2016
89986 posts
Posted on 12/9/16 at 10:38 am to
quote:

In order to achieve any of these speeds, even the 450 mbps of wireless N, you have to have the same capabilities at both ends of the connection. Even today most downstream devices are still single band, single antenna that are going to give disappointing results.


You are correct and I did mention that in a separate response.
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