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My computer won't load / Need help reloading Win10 from a USB
Posted on 11/14/15 at 8:44 am
Posted on 11/14/15 at 8:44 am
My computer is stuck at the boot screen. it will show the Alienware logo with the circle 'spinning' and then after a long while will go into a repair mode..that never comes.
i have the ability to run a diagnostic check and everything checked out
it's brand new (1 week old) and i'm running windows 10 (factory OS was win8)
i have no issues restoring the computer to its factory settings, but i don't know how from this screen
*Update: I know it's frick and i am attempting a clean reinstall of win10 via USB i created on another computer. when I hit F12 at the boot screen I get the boot option of the USB...but then it starts up only to go back to the boot screen in the loop. what am i doing wrong?
i have the ability to run a diagnostic check and everything checked out
it's brand new (1 week old) and i'm running windows 10 (factory OS was win8)
i have no issues restoring the computer to its factory settings, but i don't know how from this screen
*Update: I know it's frick and i am attempting a clean reinstall of win10 via USB i created on another computer. when I hit F12 at the boot screen I get the boot option of the USB...but then it starts up only to go back to the boot screen in the loop. what am i doing wrong?
This post was edited on 11/14/15 at 12:51 pm
3
Posted on 11/14/15 at 10:33 am to SlowFlowPro
Can't see the picture
Posted on 11/14/15 at 10:39 am to LSshoe
it's just my boot screen with "Preparing Automatic Repair"
is there a way to restore the computer to factory default from the boot screen?
I'm creating a Windows 10 boot USB
is there a way to restore the computer to factory default from the boot screen?
I'm creating a Windows 10 boot USB
Posted on 11/14/15 at 10:43 am to SlowFlowPro
I hope you have, or made recovery media.
Posted on 11/14/15 at 10:45 am to Rhio
there's no way to just go back to factory settings?
i just got the computer and have nothing of consequence on it, so i don't care if it's wiped back (so no i didn't make recovery media)
i just got the computer and have nothing of consequence on it, so i don't care if it's wiped back (so no i didn't make recovery media)
Posted on 11/14/15 at 11:05 am to SlowFlowPro
If you legitimately have no data on it, just use another pc to download and run the windows 10 media creation tool. It will let you make a installation cd or usb drive. You could probably fix your existing install but if there's no data it would probably be easiest to just reinstall
Posted on 11/14/15 at 11:06 am to SlowFlowPro
Also if you just bought the pc then you should have whatever cd it came with
Posted on 11/14/15 at 11:18 am to LSshoe
quote:
If you legitimately have no data on it,
just steam downloads that i can redownload again
no actual data data
i just created the USB. just need to get my product key
Posted on 11/14/15 at 11:19 am to LSshoe
quote:
then you should have whatever cd it came with
laptop. no CD drive :/
This post was edited on 11/14/15 at 11:20 am
Posted on 11/15/15 at 10:35 am to SlowFlowPro
What OS did it come with? If it had 7/8 on it and you upgraded ms basically keeps track of your hardware id and you shouldn't need a serial. If it came with 10 I'm not really sure how they handle it but if you would need one then if imagine it would be on the computer itself or on some other documentation.
Posted on 11/15/15 at 4:13 pm to SlowFlowPro
This must be a Windows 10 update issue. I rebooted my PC and it installed some updates and I had the same issue. I was able to get to the options to revert to factory settings, but that was the only thing that would fix it.
Posted on 11/15/15 at 5:37 pm to STBTigerr
i threw in the towel and took it into a local place
i did everything i could to get there and it just wouldn't work. oh well. lesson learned
quote:
I was able to get to the options to revert to factory settings, but that was the only thing that would fix it.
i did everything i could to get there and it just wouldn't work. oh well. lesson learned
Posted on 11/15/15 at 8:09 pm to SlowFlowPro
sorry to hear man...
for future reference, one could always use an external cd drive...I know I know you got it all on usb.
just in case another option opens up for you in the future...
for future reference, one could always use an external cd drive...I know I know you got it all on usb.
just in case another option opens up for you in the future...
Posted on 11/15/15 at 8:43 pm to retired trucker
i have an external CD drive but i don't get an OS via CD
Posted on 11/16/15 at 8:07 am to SlowFlowPro
You needed to first create a bootable device out of the USB from another computer.
Then you needed to reorder the boot order in the BIOS setting to include or put USB first.
Once restarted it should try to boot from the USB first, if it doesnt then id say the there is an issue with the USB
Then you needed to reorder the boot order in the BIOS setting to include or put USB first.
Once restarted it should try to boot from the USB first, if it doesnt then id say the there is an issue with the USB
Posted on 11/16/15 at 11:24 am to southern686
quote:
Then you needed to reorder the boot order in the BIOS setting to include or put USB first.
Once restarted it should try to boot from the USB first, if it doesnt then id say the there is an issue with the USB
i did that and i just couldn't get it to work
i appreciate the help. i just gave up.
This post was edited on 11/16/15 at 11:25 am
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