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Issues with uverse

Posted on 3/15/16 at 10:48 pm
Posted by tigersownall
Thibodaux
Member since Sep 2011
15325 posts
Posted on 3/15/16 at 10:48 pm
I can really say. I've had their services at multiple residences. Never had a problem. Recently my modem starts to act up. Broadband light blinking red. Troubleshooted everything. No dice. They came out today and gave me a new modem. Was working fine. Just now this one starts doing the same shite the other one was. What gives?
Posted by SlackMaster
Baton Rouge
Member since Jan 2009
2655 posts
Posted on 3/15/16 at 11:08 pm to
You may be having line trouble between your home and the CO. The next step is for them to come out and test the line.

I've been struggling with uverse recently as well. My router blips out, resets, and blips again. I'm not sure if it is their router but its log is showing numerous DNS issues. It's killing me as I can't work from home very effectively.
Posted by tigabait01
Baton Rouge
Member since Aug 2004
4734 posts
Posted on 3/16/16 at 10:34 am to
What model gateway did you get?

I had that issue in the NVG599 and power resets did nothing to correct it, but pressing the reset button on the back for 5 seconds cleared up the issues. Just don't hold it for more than 4-5 seconds. A 9 second hold resets everything.
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