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iPhone backup locked
Posted on 1/1/17 at 7:44 am
Posted on 1/1/17 at 7:44 am
I just switched my wife from AT&T to my Verizon plan. She backed up her old iPhone before the switch. She said she didn't do anything abnormal, but now the backup she made is asking for a password, that she doesn't have. Any advice? TIA.
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