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Started By
Message
iPhone 5...wife having text issues
Posted on 5/11/15 at 8:46 am
Posted on 5/11/15 at 8:46 am
I use android, so I'm no help.
She's using native app and found out she's not receiving a few text from others. The ones she knows of seem random.
Even her bubbles (when she texts) are usually always green, but now some are blue.
Anybody with issues, help would be appreciated.
She's using native app and found out she's not receiving a few text from others. The ones she knows of seem random.
Even her bubbles (when she texts) are usually always green, but now some are blue.
Anybody with issues, help would be appreciated.
3
Posted on 5/11/15 at 8:55 am to GeeOH
quote:
she's not receiving a few text from others.
What flavor are the others using
Posted on 5/11/15 at 8:56 am to GeeOH
quote:
but now some are blue.
Blue is iMessage
Posted on 5/11/15 at 9:00 am to GeeOH
Blue bubbles are iMessages (iOS to iOS texting that uses data). Green bubbles are normal texts (iOS to non iOS devices or iOS devices that have iMessages turned off. It uses the carrier network). It sounds like she turned on iMessage since some of the texts are now blue. This can be turned off in message settings and everything will be sent as a normal text. Her issue is probably related to people who don't have an iPhone. Have her either completely turn off iMessage or research whether the people she is having issues with recently changed from an iPhone to something else. The only issue I have is when I'm on a group text with one Android phone and the rest iPhones. The conversation always changes to iMessage after a few texts. This causes the person using Android to not receive the messages.
Posted on 5/11/15 at 10:21 am to Phate
quote:
Phate
Thanks. I saw imessage was off. She now has it "on".
She was missing texts from her father and another friend (that she knows of) both have iPhones.
So with imessage "on". She should receive all texts? With the exception of the group issue you have.
I just want to set it to where someone texts her phone, she gets it. We could care less if imessage is on or not or care less isvdatavis used or not. We don't have great reception inside the home, but of course we have wifi
Posted on 5/11/15 at 10:38 am to GeeOH
iPhone to iPhone shouldn't really be an issue if everyone has iMessage on. If someone does and another doesn't then the one who doesn't would always be sending text messages and you could run into the same issue that you have with Android phones. Maybe have her check with her dad and her friend and see if they have iMessage on or off then look at her phone and see if her phone sends text messages or iMessages to those people. Can they get her messages and does she miss all messages from them?
Posted on 5/11/15 at 10:53 am to Phate
quote:
If someone does and another doesn't then the one who doesn't would always be sending text messages and you could run into the same issue that you have with Android phones.
Huh? I'm confused.
Let's sayvyour wife has an iPhone used for both personal and professional, what would you have the settings in to be sure she's can both send and receive messages and it work!?
I do not care about data, I do not care about costs. I just want it to send and receive texts. How can this possibly be so complicated from a comoanybwith a billion if these devices out there? Wow!
I absolutely appreciate any solution you offer. Again, when she complained this morning, I looked in settings and imessage was NOT on. By putting it on, does that mean all texts shoukd send and receive no matter what tgevothers use?
Thank you again for trying to help our dumb asses! LOL
Posted on 5/11/15 at 11:10 am to GeeOH
I've had a lot of issues with iMessage. Some people say they don't have any problems and can turn it on and off without an issue but it's never been that way for me. If she has no other Apple devices or doesn't care about getting messages on any other Apple devices then I would just turn off iMessage and deregister her iPhone with Apple. That way she will only send text messages and it won't matter what phone the recipient has because she won't be sending or receiving iMessages. If you do this and texts are still being missed then it may be a carrier issue.
Deregister iMessage
Deregister iMessage
Posted on 5/11/15 at 11:19 am to Phate
Thank you. That's the course we will take.
So imessage is basically the service they offer to be able to receive messages across several devices?
So imessage is basically the service they offer to be able to receive messages across several devices?
Posted on 5/11/15 at 1:58 pm to GeeOH
You get your messages across all your Apple devices (You can get normal texts on a Mac as well) and you don't need a cellular connection since it uses data.
This post was edited on 5/11/15 at 1:59 pm
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