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Has LG addressed the cracking screen over the flash and lenses on the V20?

Posted on 11/28/16 at 6:09 pm
Posted by LSUsmartass
Scompton
Member since Sep 2004
82365 posts
Posted on 11/28/16 at 6:09 pm
Been having it for about a month and noticed I have a cracked screen over the lenses and flash.

ETA: I left the protective film over the glass as was recommended, it's in a case plus I have never ever dropped it.
This post was edited on 11/28/16 at 6:13 pm
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83939 posts
Posted on 11/28/16 at 6:40 pm to
Damn. So the rumors are true?
Posted by LSUsmartass
Scompton
Member since Sep 2004
82365 posts
Posted on 11/28/16 at 6:59 pm to
Look on the lg v20 subreddit, it's completely true and it just happened to me. I've never dropped the phone and I've been extra careful with it because I had known this was a possibility.

I called LG and they want me to send it in and pay for the repairs. Verizon hangs up on me after 30 seconds of hold time.
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83939 posts
Posted on 11/28/16 at 7:34 pm to
frick that
Posted by ocelot4ark
Dallas, TX
Member since Oct 2009
12458 posts
Posted on 11/29/16 at 9:51 am to
Just keep in mind that there are tens of thousands of units in use with a tiny fraction having this issue.

And I don't believe that you didn't drop it or bump into something.
Posted by LSUsmartass
Scompton
Member since Sep 2004
82365 posts
Posted on 11/29/16 at 3:27 pm to
Don't believe it, but I promise you I have never dropped the phone
Posted by bencoleman
RIP 7/19
Member since Feb 2009
37887 posts
Posted on 11/30/16 at 4:09 am to
My wife has my old one. She hasn't complained about anything and I know that she'd let me know if it had a problem.
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