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Email on IPhone crashes when I try to enter in email address

Posted on 7/30/14 at 10:09 am
Posted by HeadBusta4LSU
Baton Rouge
Member since Aug 2007
11312 posts
Posted on 7/30/14 at 10:09 am
As soon as the phone starts thinking to pull the email address up it crashes. This happens in both my exchange and gmail. Anyone know what's up

Edit:when creating an email
This post was edited on 7/30/14 at 10:10 am
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 7/30/14 at 2:37 pm to
what do you mean by crashes? Does it go to the home screen or do you see the spin wheel and then the home screen reloads?
Posted by HeadBusta4LSU
Baton Rouge
Member since Aug 2007
11312 posts
Posted on 7/30/14 at 3:25 pm to
It blacks out and goes to the home screen. The email crashes, not the phone
Posted by HeadBusta4LSU
Baton Rouge
Member since Aug 2007
11312 posts
Posted on 7/31/14 at 8:07 am to
Posted by ZereauxSum
Lot 23E
Member since Nov 2008
10176 posts
Posted on 7/31/14 at 8:50 am to
What have you tried so far to resolve it? Double clicking home and swiping it out of your recent apps should fix it.

And we are talking about the native app (not a third party mail app from the App Store) right?
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 7/31/14 at 8:52 am to
have you tried a hard reset? Hold down the home and power button until it turns off and back on again.
Posted by HeadBusta4LSU
Baton Rouge
Member since Aug 2007
11312 posts
Posted on 7/31/14 at 12:23 pm to
I have tried swiping to close app as well as a hard reset.

Yes this is not an app, it is the native email for iphone
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