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Message
ATT Gigabit discount - existing customers
Posted on 4/21/20 at 10:53 am
Posted on 4/21/20 at 10:53 am
https://www.dslreports.com/forum/r32681203-AT-T-Fiber-No-Haggle-39-99-Gigabit-for-Existing-Customers
I saw this thread and tried it out. I've been paying $90/month since my original first year promotion ended.
Now, I'm paying $49.99 for the next year. After that the price goes up to $69.99 which is still cheaper than what I was paying. Hopefully there will be another discount next year.
TLDR; Downgrade your service to lower plan like 100 Mbps. Then upgrade it back to gigabit with discount. Most people are doing this online. Though some people had issues on the upgrading back to gigabit online and called ATT. I had that problem at first when trying to upgrade, but waited 24 hrs and then it worked. I didn't call in that same day because I didn't want to talk with ATT customer service.
I saw this thread and tried it out. I've been paying $90/month since my original first year promotion ended.
Now, I'm paying $49.99 for the next year. After that the price goes up to $69.99 which is still cheaper than what I was paying. Hopefully there will be another discount next year.
TLDR; Downgrade your service to lower plan like 100 Mbps. Then upgrade it back to gigabit with discount. Most people are doing this online. Though some people had issues on the upgrading back to gigabit online and called ATT. I had that problem at first when trying to upgrade, but waited 24 hrs and then it worked. I didn't call in that same day because I didn't want to talk with ATT customer service.
This post was edited on 4/21/20 at 10:55 am
12
Posted on 4/21/20 at 11:10 am to gpburdell
Thanks for this! I just went from 100 mbps to 1000 and saved $20/mo.
When does the speed change and do I have to do anything?
When does the speed change and do I have to do anything?
Posted on 4/21/20 at 11:24 am to AaronDeTiger
quote:
When does the speed change and do I have to do anything?
Once you get the email that says your order processed; then it should be within a couple minutes at most.
Nope, I didn't have to do anything. My internet dropped for like 30 seconds but then I was back to full gigabit.
Posted on 4/21/20 at 12:58 pm to AaronDeTiger
quote:
When does the speed change and do I have to do anything?
You don't have to but it is a good idea to do a hard reboot of the router after it is done. This just means unplug the router for 10-15 seconds and then plug it back in. I have had a few instances where when I upgraded speeds, the speeds didn't fully take until I power cycled the router.
Posted on 4/21/20 at 1:44 pm to gpburdell
I have DirecTV and AT&T gigabit. Paying $80/month for internet, and I see the promotion on their website. My only concern is the fine print. It says with "new 24 month agreement." I'm just leary of signing a new contract with them- I've been month to month for about a year and not sure if I will stay with them for 2 more years.
Posted on 4/21/20 at 4:14 pm to slinger1317
Unless their service goes to shite, I'm never leaving ATT fiber. Maybe I'd switch to google fiber if it was an option.
I had Comcast internet for over 10 years and it was a crapshoot. The last year of it I had outages almost every week/multiple days in a row that would last hours at a time.
With ATT fiber in 2 years, I've had maybe 3-4 outages with the longest being 15 minutes. I work primarily from home so that stability is critical for me.
I had Comcast internet for over 10 years and it was a crapshoot. The last year of it I had outages almost every week/multiple days in a row that would last hours at a time.
With ATT fiber in 2 years, I've had maybe 3-4 outages with the longest being 15 minutes. I work primarily from home so that stability is critical for me.
Posted on 4/21/20 at 4:25 pm to gpburdell
Are you hard wired or using a different router? Max i can get with At&t is about 300-350 mbps over wifi.
This post was edited on 4/21/20 at 4:25 pm
Posted on 4/21/20 at 5:12 pm to slinger1317
quote:
T Gigabit discount - existing customers
I have DirecTV and AT&T gigabit. Paying $80/month for internet, and I see the promotion on their website. My only concern is the fine print. It says with "new 24 month agreement." I'm just leary of signing a new contract with them- I've been month to month for about a year and not sure if I will stay with them for 2 more years.
Got a link for that? I have yet to see a 24 month contract for ATT internet. The only 24 month contracts have been for directv or At&t TV.
Posted on 4/21/20 at 5:23 pm to 21JumpStreet
quote:
Are you hard wired or using a different router? Max i can get with At&t is about 300-350 mbps over wifi.
That's your wifi not the service.
Wired I get consistent 960mbps
Wireless I get between 300 and 800 depending on where I am in the house.
Posted on 4/21/20 at 7:00 pm to gpburdell
Just downgraded mine and then upgraded back to gigabit. It had the $49.99 offer when I upgraded so I’m assuming it will show up on the next statement. Thanks for passing this along 
Posted on 4/22/20 at 7:21 am to SG_Geaux
Yea, that's what i said over wifi. What router are you using? I can't even hit 400 with the supplied router. BGW210-700
This post was edited on 4/22/20 at 7:22 am
Posted on 4/22/20 at 7:25 am to gpburdell
Thanks man. Just awesome.
I have been paying $100 for gigabit. I figured i could try calling in and getting it lowered a little but just never did.
I just changed my plan to the 100MB one. Waited about 5 minutes then i got the "your order has been processed" email. Went back in and the 1000MB plan now showed 49.99 for 12 months and 69.99 after that.
I have been paying $100 for gigabit. I figured i could try calling in and getting it lowered a little but just never did.
I just changed my plan to the 100MB one. Waited about 5 minutes then i got the "your order has been processed" email. Went back in and the 1000MB plan now showed 49.99 for 12 months and 69.99 after that.
Posted on 4/22/20 at 8:35 am to gpburdell
I'm moving soon to a house with ATT fiber, and we are ATT cell customers currently. I'm planning to get Gbit when I move, but not sure I want DTV.
I have had Dish for 20 years, and it's fine.
DTV or streaming if you were me?
I have had Dish for 20 years, and it's fine.
DTV or streaming if you were me?
Posted on 4/22/20 at 9:21 am to 21JumpStreet
I am using their router, but I have two Ubiquiti Access Points in my house for Wifi.
I tried using a Netgear Nighthawk router, but I could never get decent speed out of it and went back to using theirs.
I tried using a Netgear Nighthawk router, but I could never get decent speed out of it and went back to using theirs.
This post was edited on 4/22/20 at 9:23 am
Posted on 4/22/20 at 10:02 am to 21JumpStreet
quote:
Are you hard wired or using a different router? Max i can get with At&t is about 300-350 mbps over wifi.
I'm using an Ubiquiti router & multiple APs that are hard wired. I get 200 Mbps on wifi, but that is by design. My APs are configured for lower channel width (40Mhz instead of 80MHz). While this lowers max speed, this increases stability by reducing interference problems. This is important with multiple APs that are close by and/or have neighbors with their wifi turned up to max power.
I don't care about maxing out wifi speed on a single device. I'm more concerned about having a consistent and reliable network for many devices. If 200 Mbps isn't enough then I'll hard wire it like I do for PCs, NAS, game consoles etc.
Posted on 4/24/20 at 11:05 am to kywildcatfanone
I have uverse and like it. Just have to call every year and threaten to quit to keep getting 1st year pricing.
Posted on 4/25/20 at 8:56 am to Geauxlden Eagle
I have been getting on the chat Everytime a discount comes out and they Glady give me the new discount.
Posted on 4/25/20 at 12:29 pm to CarRamrod
ATT fiber is damn strong and it pains me to say this because I abhor ATT, mainly the experience of their stores and mobile service but the fiber internet is legit
Posted on 4/25/20 at 5:28 pm to barbapapa
How long does it take after ordering this to get it installed? I'm building a house where ATT fiber is already on the property, but I'm still about 3 months from moving in. Does it take 6 weeks or more to get it installed?
Posted on 4/25/20 at 9:04 pm to kywildcatfanone
When my new house was finished, it took almost a month to get service up and running.
The frustrating thing is the community I bought in is ATT only (no cable options) and houses are prewired for fiber, conduits already ran from each house to the fiber pedestal etc. Houses next to me and across the street already had active service. So you'd think it be pretty easy to get setup. Nope... couldn't order service.
The problem was my address wasn't in the system as available for internet. I ran around in circles for 2-3 weeks talking to people on the phone, going to ATT store, live chat, etc. No one didn't know what to do and said I had to wait for their system to get updated.
Luckily, I met one of the neighbors who worked for ATT and was a senior exec. She got my info and said I'd get a call the next day. Got a call from the "Office of the President" and they told me that a tech had to go out and verify that my address was eligible for service and he would update the system.
That happened in a couple days and then was able to schedule service install. Apparently the tech that originally setup the fiber node should have added all the addresses that it would potentially service but failed to do so.
The frustrating thing is the community I bought in is ATT only (no cable options) and houses are prewired for fiber, conduits already ran from each house to the fiber pedestal etc. Houses next to me and across the street already had active service. So you'd think it be pretty easy to get setup. Nope... couldn't order service.
The problem was my address wasn't in the system as available for internet. I ran around in circles for 2-3 weeks talking to people on the phone, going to ATT store, live chat, etc. No one didn't know what to do and said I had to wait for their system to get updated.
Luckily, I met one of the neighbors who worked for ATT and was a senior exec. She got my info and said I'd get a call the next day. Got a call from the "Office of the President" and they told me that a tech had to go out and verify that my address was eligible for service and he would update the system.
That happened in a couple days and then was able to schedule service install. Apparently the tech that originally setup the fiber node should have added all the addresses that it would potentially service but failed to do so.
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