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Message
Office phone won't call a number
Posted on 10/8/14 at 9:16 am
Posted on 10/8/14 at 9:16 am
So, my office phone will not allow me to call my parent's house which is local. When I dial the number it goes straight to a busy signal. I can then pick up my cell phone and call and it works fine. Can anyone think of a reason why this might be? Thanks.
7
Posted on 10/8/14 at 9:17 am to Janky
No personal calls...
Posted on 10/8/14 at 9:19 am to GrammarKnotsi
No, we have zero restrictions. I am an investment advisor so being able to call people is pretty critical.
Posted on 10/8/14 at 9:21 am to Janky
Dial 9 to get out? 
Posted on 10/8/14 at 9:21 am to Janky
try a '9' to get out first?
if local try adding a '1' after the 9.
if local try adding a 9-1-[area code] then the number.
if none of those work, not sure
if local try adding a '1' after the 9.
if local try adding a 9-1-[area code] then the number.
if none of those work, not sure
Posted on 10/8/14 at 9:26 am to CAD703X
quote:
try a '9' to get out first?
yes, this is required
quote:
if local try adding a '1' after the 9.
didn't work
quote:
if local try adding a 9-1-[area code] then the number.
Didn't work
Posted on 10/8/14 at 9:26 am to Janky
Is this your first day
Can it call other outside numbers
Do you see where I am going with this
Can it call other outside numbers
Do you see where I am going with this
Posted on 10/8/14 at 9:29 am to GrammarKnotsi
Been doing this 14 years and yes I can call other numbers. I tried calling from other offices as well with no luck. My parents are clients of the firm.
Posted on 10/8/14 at 9:33 am to Janky
Ask your IS to reset the phone system...
See if anyone else is having the same issue
See if anyone else is having the same issue
Posted on 10/8/14 at 10:17 am to GrammarKnotsi
try it from another phone in the office?
unplug your phone, and plug it back in? I'm assuming it's an IP phone.
if you call from your cell phone, do they answer, or do you get their voicemail?
unplug your phone, and plug it back in? I'm assuming it's an IP phone.
if you call from your cell phone, do they answer, or do you get their voicemail?
Posted on 10/8/14 at 10:38 am to Murtagh
quote:
try it from another phone in the office?
Yes, doesn't work
quote:
I'm assuming it's an IP phone.
Not sure
quote:
if you call from your cell phone, do they answer, or do you get their voicemail?
Yes, they answer
Posted on 10/8/14 at 10:43 am to Janky
In the way back late 1990's and early 2000's sometimes your local phone service carrier would swap
Local Option Service (LOS) carriers on you and the new carrier would require a PIN code or something to start making those calls that weren't long distance but outside of regular local calls...
Maybe call your phone company and describe the problem to them.
Local Option Service (LOS) carriers on you and the new carrier would require a PIN code or something to start making those calls that weren't long distance but outside of regular local calls...
Maybe call your phone company and describe the problem to them.
Posted on 10/8/14 at 10:46 am to Janky
You should definitely be talking to your IT or Phone people, not the tech board.
Posted on 10/8/14 at 10:51 am to SG_Geaux
I will, I just thought someone would have a quick answer. Thanks folks.
Posted on 10/8/14 at 11:44 am to Janky
Dial 9 to get out? Area code not needed on cell? Dial 1+ area code, not needed on cell? Do you work at a collection agency and parents are blocking the calls, lol?
Real fast busy signal or regular?
Real fast busy signal or regular?
Posted on 10/8/14 at 12:32 pm to GeeOH
quote:
GeeOH
We usually recommend reading a thread from the top...Try that
Posted on 10/8/14 at 1:11 pm to Janky
sometimes this happens on our IP phones. It is a phone company problem. Need to call ATT or Cox or whomever.
Posted on 10/8/14 at 1:20 pm to Motorboat
quote:
sometimes this happens on our IP phones
quote:
It is a phone company problem
That would be a your IS department problem...If I called Cox to tell them my phone system wasn't handing out IP addys, they wouldn't know what page in their book to turn to
Posted on 10/8/14 at 2:02 pm to Janky
quote:
I will, I just thought someone would have a quick answer. Thanks folks.
one last thought..have them call you and note the # that shows up on your phone screen.
Posted on 10/8/14 at 6:28 pm to GrammarKnotsi
quote:
We usually recommend reading a thread from the top...Try that
Why, there are always morons like you at the top of stupid topics
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