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Started By
Message
I must brag about my experience with ATT phone insurance
Posted on 8/7/14 at 10:02 pm
Posted on 8/7/14 at 10:02 pm
So my iPhone 5 screen shattered (although still usable) 2 months ago while moving into our new home. I delayed getting the phone fixed for some time because I never found a store around town that would repair it for under $125.
Well in the mean time, ATT changes the structure of their insurance plans to now say if you have been enrolled for over a year, your deductible decreases from $199 to $99. Great! Of course I jump on the idea because now I get a replacement for less than it would cost me to just replacement the front screen of a year and half old phone.
So, I make my claim, everything goes smooth and they overnight me a device in one day. Awesome. To my surprise, they send me a brand NEW replacement iPhone still in it's Apple wrapped box. BUT not just an iPhone 5 (as I had previously had), they send my a brand spanking new iPhone 5S…. in box, with all the bells and whistles.
Kudos to ATT. I was skeptical making a claim at first, but definitely glad I did.
Well in the mean time, ATT changes the structure of their insurance plans to now say if you have been enrolled for over a year, your deductible decreases from $199 to $99. Great! Of course I jump on the idea because now I get a replacement for less than it would cost me to just replacement the front screen of a year and half old phone.
So, I make my claim, everything goes smooth and they overnight me a device in one day. Awesome. To my surprise, they send me a brand NEW replacement iPhone still in it's Apple wrapped box. BUT not just an iPhone 5 (as I had previously had), they send my a brand spanking new iPhone 5S…. in box, with all the bells and whistles.
Kudos to ATT. I was skeptical making a claim at first, but definitely glad I did.
5
Posted on 8/7/14 at 10:23 pm to Skin
quote:
f you have been enrolled for over a year, your deductible decreases from $199 to $99
as they should.
Posted on 8/7/14 at 10:44 pm to Skin
How much do you pay per month for the insurance and how long have you been paying it?
Posted on 8/7/14 at 10:56 pm to LSUSUPERSTAR
$10 monthly premiums and I had just reached my one year mark in July. Timing couldn't have been better.
Posted on 8/7/14 at 11:56 pm to Skin
quote:
$10 monthly premiums
So you paid $120 in a year for a $100 discount.
That's awesome they gave you the new phone but I have broken my phone and replaced it for 200 without insurance. I don't see the need for it.
Posted on 8/8/14 at 2:23 am to Skin
There are plenty of folks who will replace the screen for under 100$
Posted on 8/8/14 at 3:49 am to Skin
quote:
they send my a brand spanking new iPhone 5S
Same thing happened to me about 4-5 months ago, but my deductible was $199 still.
Posted on 8/8/14 at 10:00 am to WITNESS23
Yeah that's why I've always thought the insurance on these was bogus
Posted on 8/8/14 at 10:20 am to WITNESS23
quote:
That's awesome they gave you the new phone but I have broken my phone and replaced it for 200 without insurance. I don't see the need for it.
That's how I operate. I self-insure because it's cheaper and I'll do the work myself. No cases and I've only shattered one out of my six iPhones.
This is not a bad plan though through AT&T. I've had beef with AT&T in the past but in general, they do right by us most of the time.
Posted on 8/8/14 at 10:40 am to Skin
See if you can schedule your phone under your homeowners policy. Usually its cheaper per year and no deductible for repair or replacement
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