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Chase Bank Phone App

Posted on 7/31/14 at 7:51 pm
Posted by NikeFree
Member since Jul 2014
181 posts
Posted on 7/31/14 at 7:51 pm
Anyone that use this have trouble with deposits? It wouldn't take my last 2 checks because the photos weren't clear enough. Not sure whether it's a phone problem (LG Optimus G) or just an app malfunction.
Posted by JumpingTheShark
America
Member since Nov 2012
22903 posts
Posted on 7/31/14 at 9:46 pm to
I have never had one declined using my iphone.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77976 posts
Posted on 7/31/14 at 9:59 pm to
One trick I learned is always put them on a dark surface and if that does not work, put an ink dot in the white space of each corner.
Posted by NikeFree
Member since Jul 2014
181 posts
Posted on 7/31/14 at 10:10 pm to
What type of phone do you have?
The quality of the photos it takes is shite no matter what. But I suspect it's the phone because I never had this trouble when I had an Evo.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77976 posts
Posted on 7/31/14 at 10:26 pm to
Galaxy S4
Posted by Murray
Member since Aug 2008
14420 posts
Posted on 8/1/14 at 7:14 am to
I had that issue with my iphone when I first started using it but it got way better after a few months. Maybe they fixed a bug or something. It appears to be your phone. SG is right though. You need to put them on a dark surface.
Posted by ElderTiger
Planet Earth
Member since Dec 2010
6997 posts
Posted on 8/1/14 at 6:57 pm to
Made two deposits today and both were accepted but I did have to rephoto one because it wouldn't read it the first time.
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