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Any recent purchases from Palmetto State?

Posted on 1/17/14 at 2:54 pm
Posted by DirtyMikeandtheBoys
Member since May 2011
19419 posts
Posted on 1/17/14 at 2:54 pm
I bought a lower and an LPK on Monday and the order status still says processing, even though my CC was charged Monday. No emails about shipping or anything.

Figured it may be slow due to Shot Show, but both items were In Stock and the CC was charged which has me slightly worried.

Anyone else run into issues with slow processing there?
This post was edited on 1/17/14 at 3:02 pm
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83927 posts
Posted on 1/17/14 at 2:55 pm to
I don't know. They pissed off Hammertime pretty bad. He says their customer service is shite. You may have the same experience if it takes too long.
Posted by DirtyMikeandtheBoys
Member since May 2011
19419 posts
Posted on 1/17/14 at 3:00 pm to
I knew I shoulda got all of it from BCM.

buddy talked me into PSA for the lower
Posted by LilDeuceCoupe
Hooker, OK
Member since Dec 2012
305 posts
Posted on 1/17/14 at 3:22 pm to
It's been my experience they are pretty slow to ship. They qualify this in their terms, at least on my purchases.

I bought ammo and magazines from them yesterday and their fine print read that it could take up to 5 days to begin processing the order. FWIW
Posted by DirtyMikeandtheBoys
Member since May 2011
19419 posts
Posted on 1/17/14 at 3:29 pm to
That's what I figured. Just wanted to see if anyone had similar experience before I made the decision to call and raise hell about something that's pretty standard for them.
Posted by Art Vandelay
LOUISIANA
Member since Sep 2005
10691 posts
Posted on 1/17/14 at 3:36 pm to
They are slow. 5 days usually before they ship. They always have great deals so I give them a pass. I check their website just about every day. Bought about 10 of the blemished lowers when they were around $70 with parts kit and only have 2-3 left.
Posted by Hammertime
Will trade dowsing rod for titties
Member since Jan 2012
43030 posts
Posted on 1/17/14 at 3:38 pm to
You don't want to know. I dare you to try and get someone on the phone over there
quote:

I knew I shoulda got all of it from BCM
This is the general consensus now. Either PSA royally fricks you, they send half of what they are supposed to, or sometimes get an order right.

Now you know what to do instead of trying to save $20. Sorry, but I value customer service more than a 2% lower price on a $100 item

Their excuse is either:

backorder
too many orders
in processing
FFL
SHOT show

Basically sounds like crawfishermen and oyster fishermen complaining about every little thing in the world being wrong. I am predicting them failing as a business within 3 years
Posted by rattlebucket
SELA
Member since Feb 2009
11423 posts
Posted on 1/17/14 at 3:42 pm to
Who crashed their site just now?

Posted by Hammertime
Will trade dowsing rod for titties
Member since Jan 2012
43030 posts
Posted on 1/17/14 at 3:43 pm to
some dipshit over there probably hit the internet switch instead of the bathroom lights
Posted by DirtyMikeandtheBoys
Member since May 2011
19419 posts
Posted on 1/17/14 at 3:45 pm to
I went rogue assassin on their arse

ETA: now I'm getting worried
This post was edited on 1/17/14 at 3:46 pm
Posted by Broke
AKA Buttercup
Member since Sep 2006
65044 posts
Posted on 1/17/14 at 3:55 pm to
The website is down
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83927 posts
Posted on 1/17/14 at 3:56 pm to
What is BCM?
Posted by DirtyMikeandtheBoys
Member since May 2011
19419 posts
Posted on 1/17/14 at 4:00 pm to
Bravo Company Manufacturing

Pretty much the best customer service in the industry.

Kind of ironic that half the rifle is coming from the best customer service and half is coming from the worst
Posted by skuter
P'ville
Member since Jan 2005
6142 posts
Posted on 1/17/14 at 4:03 pm to
quote:

They are slow. 5 days usually before they ship. They always have great deals so I give them a pass.


My shield was slow coming and ended up getting to FFL on Christmas eve. The website will say processing until it's at your door.
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80761 posts
Posted on 1/17/14 at 4:45 pm to
Don't worry about PSA. One of the most reputable firearm/ammo site on the web.

They are habitually slow with processing/shipping, but they are a top notch company.
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79118 posts
Posted on 1/17/14 at 4:52 pm to
BCM has both high quality service and production. Their uppers are hands down the best value out there.
Posted by Chuckd
Louisiana
Member since May 2013
797 posts
Posted on 1/17/14 at 4:54 pm to
I ordered an upper, lower parts kit, and stripped lower on Saturday, the the upper and parts kit shipped out last night but no word on the stripped lower
Posted by DirtyMikeandtheBoys
Member since May 2011
19419 posts
Posted on 1/17/14 at 4:56 pm to
I got the BCM 16" SOCOM with ambi charge and auto bolt carrier group for $730 at my door in less than 5 days from purchase
This post was edited on 1/17/14 at 6:59 pm
Posted by doubletap
Prairieville, LA
Member since May 2013
609 posts
Posted on 1/17/14 at 5:07 pm to
I built an AR right before Christmas. I ordered a LPK from Palmetto, upper and furniture from BCM, and stripped lower, buffer kit and trigger group from JoeBob Outfitters. The first thing I ordered was from Palmetto and it was the last thing that came in. All parts were in stock. Chalked it up to being Xmas time. Both BCM and JoeBob are a pleasure to deal with.
This post was edited on 1/17/14 at 7:28 pm
Posted by Art Vandelay
LOUISIANA
Member since Sep 2005
10691 posts
Posted on 1/17/14 at 6:57 pm to
A buddy of mine went to PSA a few weeks ago. Said its just a mom and pop store. Said everyone there was very friendly. I know I get frustrated at slow delivery but I understand. Bravo is legit. Their blemished uppers are usually perfect.

Best deal I got on my last build was PSA blemished auto bolt for 89. Never seen a deal that good since.
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