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Xbox One and Cox Cable TV subscribers

Posted on 12/17/13 at 8:52 am
Posted by Puffoluffagus
Savannah, GA
Member since Feb 2009
6098 posts
Posted on 12/17/13 at 8:52 am
So, I recently(within the last couple of weeks) have noticed that I cannot access OnDemand content while my settop box is plugged into the One.

Essentially what happens is that the picture freezes on the OnDemand menus. However the set-top box is still functioning. If I pressing select enough times it will eventually play OnDemand content without issues. It's the accessing the menus that is the problem.

When I bypass the One, the OnDemand content and menus works without a hitch.

This leads me to believe its an HDMI pass-through issue. I.e. the Xbox One not relaying the picture to the TV when I access the OnDemand menus.

I just wanted to see if anyone else on this board is having similar issues with accessing OnDemand content. If I can't resolve it, I'll have to unplug the set-top box from the One.
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