Send shotgun back for repair?

Take it back to Academy and exchange it

870 Express? Were you shooting cheap Winchester or old ammo?
Try different ammo.
Sounds like it could also be a rough chamber.
Google "870 jams" and you'll get lot's of info.

Youtube video on this subject

https://zombiehunters.org/forum/viewtopic.php?f=109&t=100287

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I've seen this many times. It's funny that people often call the 870 (or any other pump shotty), 'jam proof' but do yourself a favor and google, '870 jam' and you'll find 90% of the jams are this exact thing: extremely hard to pull back the pump after firing (with many accompanying comments like, 'lol wut?! 870's never jam, doofus!').

This malfunction happens for one of two reasons:
1) Burr in the chamber (or a burr exacerbated by excessive fouling)
2) Shells slightly out of spec for the chamber (the second part is italicized for reasons listed below)

Unlike say, for 9mm or 5.56, chamber dimensions (and shell dimensions) are extremely variable. 'Jamming problems' are not always due to, 'crap ammo' but usually a problem with the specifications of the chambering itself. 12ga shells will vary in length far more than say, 7.62N rifle rounds (this is also part of the reason why mag-fed shotguns aren't as numerous). Even a burr which would be considered cosmetic in other situations can cause problems in a shotgun.

The fun part is that, generally speaking, the looser the chambering the worse these problems can be!

The way to clear this problem is two-fold:
-To immediately clear it, slam the butt on the ground in a downward motion while firmly holding on to the pump. This should eject the spent hull, allow you to clear the jam, and load another shell.
-To prevent these long-term: Firstly, check for burrs in the chamber. Secondly, clean and lubricate your shotgun. Finally, try out many different defensive and practice loads in your shotgun.

If it happens with XYZ load (even after doing the first two methods) and not with ZYX round--avoid the XYZ loads.

Noteworthy: On occasion, doing the, 'immediate' method sometimes results in the base of the hull being broken off at the extractor (there is a neat little notch at the bottom of the hull in the very same shape as the extractor). The only way to clear that is a straight cleaning rod and a hammer. Fun fun fun (and I hope you have a secondary weapon to transition to).

Anywho, anyone who says that pump shotguns (or any system, really) are, 'jam proof' either haven't trained with them enough or are full of shite.

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I've got a Remington shotgun

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Please tell me it was a versa-max

Paging Greenhead.

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I sent my versa-max back to Remington because of jamming problem and they replace the whole chamber. Give them a shout.

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They do this because of sloppy machining. Part of the reason youre getting burrs in the chamber they're rushing the production process. Same thing happens with some of the new marlins.

All these companies should move their production facilities to the south and hire folks that are actually shooters and sportsmen.

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I sent my versa-max back to Remington

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Where is Greenhead22?

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I've got a Remington shotgun I bought from Academy with a jamming problem that I want to get fixed before dove season. I've never sent a gun back. Should I send it to Remington? Anybody have any idea on how long it will take them to repair? Thanks!

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My son had the exact same problem last year and it's apparently pretty common with Remington these days. It's a chamber issue...needs additional boring.

Carrol's Gun shop was an authorized Remington repair center if you're willing to drive to El Campo. It took a couple weeks, but it was free. They took care of my son.

Unfortunately, Remington was recently bought out by Freedom Group (which also bought out Marlin and many other big brands). As a cost saving measure, Freedom Group eliminated local repair centers and went with 3 regional repair centers to service all the brands they purchased. Therefore, Carroll's no longer does Remington warranty repairs.

It wouldn't hurt to call the Freer Gun Shop on the west side of town (Spring Branch Drive). I know they do factory repairs on behalf of Browning and others. It might be worth paying them if you need it done quickly. There's another old fella on the same street named Jim Milling who does awesome work. I think the name of his place is "The Shooter's Shop" or something like that.