Dempsey's --- Bad Experience

First off, I want to say I've been a loyal customer of Dempsey's for the past 3 years. I've always enjoyed there French Dip, Shrimp Poboys, and found their jambalaya with catfish to be a really good deal, but I have to say last night was the exception.

The girlfriend and I happened to be on the that side of town last night and figured we'd just pick up Dempsey's on the way home, as we've done many times before. Well when we got home we were both saddened by the food we were given to eat.

We both order essentially the same thing: 2 half French dips 1 with a stuffed potato and 1 with cheese fries:

First off the French Dips didn't have any gravy (aka: au jus) on the sandwich, which is something they've done to every sandwich I've order the past 3 years. Secondly, the gravy that did accompany the sandwiches was only filled to 1/3 of the styrofoam container it came in. Also the gravy was drastically diffenent in that it wasn't thick and was extremely greasy. Even the meat itself on the sandwich seemed different as it didn't taste right (like a lower quality of meat was used than normal). Finally, the stuff potato my girlfriend ordered was so dried out that it was practically inedible.

I don't know if this was just a bad night for them or maybe someone new is working in the kitchen, but if this continues I'll just have to venture else where.