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Started By
Message
Re-Calling Customer Service People
Posted on 5/31/15 at 2:05 pm
Posted on 5/31/15 at 2:05 pm
So I'm curious, when you call a customer service person, do you take the first one's word for whatever they're saying or do you hangup and try someone else?
Lately I've been hanging up and trying a time or two again and having a lot of success. I know people talk about doing this with DirecTV, but I did it with AMEX and Century Link and after two tries with AMEX and three with Century Link I was able to get fees waived just because that person felt like it.
Never done this before. I feel like I've been a sucker for so long before this :bang head:!
Lately I've been hanging up and trying a time or two again and having a lot of success. I know people talk about doing this with DirecTV, but I did it with AMEX and Century Link and after two tries with AMEX and three with Century Link I was able to get fees waived just because that person felt like it.
Never done this before. I feel like I've been a sucker for so long before this :bang head:!
1
Posted on 5/31/15 at 2:08 pm to FootballNostradamus
I do it all the time. Most customer service reps are lazy shits, so I ask to be transferred to someone else or keep calling until I get someone worth a shite.
Posted on 5/31/15 at 3:01 pm to 13SaintTiger
quote:
I do it all the time. Most customer service reps are lazy shits, so I ask to be transferred to someone else or keep calling until I get someone worth a shite.
Yea I was just talking to the internet chick for a bit and finally she's like "ok lemme look up the code to waive the early termination fee" and all the sudden, poof, no more $350 fee.
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