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Started By
Message
Need some retail advice: we ordered furniture and the store isn't delivering
Posted on 11/12/16 at 12:59 pm
Posted on 11/12/16 at 12:59 pm
The GF and I ordered about 5K worth of furniture from a store between us. One of the conditions of the order is that they include 4 extra pillows for one of her couches (don't ask, what she wanted). They agreed. I'm all for negotiation so I felt she got something.
So she has been pussy footing around with them since late August for these pillows they claim are still with the manufacturer. She hasn't allowed me to go down there and speak with them because she says I'm too rough.
In my mind they have 3 options:
1. They failed to deliver part of a purchase agreement, which makes it void. Come pick up all your furniture and give us our money back.
2. You've been fricking with us for nearly 3 months. I want the cash value of the pillows.
3. I want store credit of $350.
I don't have enough spare time to make an ordeal out of this but this is failure to deliver. She is pretty upset about the pillows, im pissed out of principle.
What is the most likely outcome here? It's bad business it seems. 12 weeks for delivery from manufacturer? They never ordered them.
So she has been pussy footing around with them since late August for these pillows they claim are still with the manufacturer. She hasn't allowed me to go down there and speak with them because she says I'm too rough.
In my mind they have 3 options:
1. They failed to deliver part of a purchase agreement, which makes it void. Come pick up all your furniture and give us our money back.
2. You've been fricking with us for nearly 3 months. I want the cash value of the pillows.
3. I want store credit of $350.
I don't have enough spare time to make an ordeal out of this but this is failure to deliver. She is pretty upset about the pillows, im pissed out of principle.
What is the most likely outcome here? It's bad business it seems. 12 weeks for delivery from manufacturer? They never ordered them.
18
Posted on 11/12/16 at 1:00 pm to DupontsCircle
frickin pillows bruh
This is the OT and you come to us with your pillow problems?
This is the OT and you come to us with your pillow problems?
Posted on 11/12/16 at 1:01 pm to DupontsCircle
Did you really start a thread over this? Pillows? Really?
Posted on 11/12/16 at 1:01 pm to DupontsCircle
It's pillows Greg. Pillows.
Posted on 11/12/16 at 1:01 pm to DupontsCircle
Tell your "GF" that if she smothers you with one of the pillows I will give her $1000.00.
Thanks.
Thanks.
Posted on 11/12/16 at 1:02 pm to DupontsCircle
Just call and ask to talk to a manager or owner, don't talk to anyone else. Tell them what's going on. See if they deliver.
If they dont, call the corporate office. If there isn't a corp office, post their name.
I wouldn't get mad when talking with them, not until the mess up again.
If they dont, call the corporate office. If there isn't a corp office, post their name.
I wouldn't get mad when talking with them, not until the mess up again.
Posted on 11/12/16 at 1:04 pm to DupontsCircle
If they didn't itemize the pillows on the invoice, you may be out of luck. If they did, ask for the money back if they aren't delivered in a specified time.
You can't void the whole deal over free pillows.
If you're so pissed, at least put the store's name on here. A lot of people determine where they shop based on word of mouth.
You can't void the whole deal over free pillows.
If you're so pissed, at least put the store's name on here. A lot of people determine where they shop based on word of mouth.
Posted on 11/12/16 at 1:06 pm to DupontsCircle
quote:
She hasn't allowed me to go down there and speak with them because she says I'm too rough.
Yet you have minded her and dealt with the headache for months...
Posted on 11/12/16 at 1:07 pm to DupontsCircle
So you didn't actually pay for these pillows, correct?
Posted on 11/12/16 at 1:08 pm to CaptainsWafer
quote:
CaptainsWafer
He is just pissed he has 4 less pillows to bite when his down-low lover comes over....
Posted on 11/12/16 at 1:10 pm to Spilled Milk
Like I said, it's principle. She is a nice girl and sweet. We kind of been working on her standing up for herself and negotiating things. We made some good deals on the furniture but it was her one ask.
Yes, it's small but I think she deserves satisfaction. She doesn't do well in conflict, etc. So yeah, I want to see her satisfied. I thought she did a good job holding on to her guns.
Yes, it's small but I think she deserves satisfaction. She doesn't do well in conflict, etc. So yeah, I want to see her satisfied. I thought she did a good job holding on to her guns.
Posted on 11/12/16 at 1:10 pm to DupontsCircle
the moral of that story is, try to be slick and make the deal too complicated, it may come back to bite you in the arse.
all of this adding and removing options sounds like some shite that a used car salesman would try to do.
all of this adding and removing options sounds like some shite that a used car salesman would try to do.
Posted on 11/12/16 at 1:11 pm to DupontsCircle
quote:
So yeah, I want to see her satisfied
Sounds like you're lacking in this department
Posted on 11/12/16 at 1:12 pm to DupontsCircle
FWIW..... I bought a bed, they promised 4 therapeutic pillows but told us they didn't have any stock at the time. I actually forgot about the. And about 4 months after they called and told me they were. Since they took so long they also included a mattress protector. Call them and talk to them.
Posted on 11/12/16 at 1:13 pm to DupontsCircle
quote:
Yes, it's small but I think she deserves satisfaction.
lol
Posted on 11/12/16 at 1:14 pm to SEClint
I didn't realize it sounded like that lol
Posted on 11/12/16 at 1:15 pm to DupontsCircle
quote:odd
because she says I'm too rough.
She never complained about that with me
On the contrary, she always wanted it more rough
Posted on 11/12/16 at 1:16 pm to Spilled Milk
quote:
Did you really start a thread over this? Pillows? Really?
quote:
Spilled Milk
Posted on 11/12/16 at 1:17 pm to DupontsCircle
All this election craziness and you in this bitch talkin bout pillows...
Posted on 11/12/16 at 1:18 pm to Shirley U Jhest
If there thro pillows
They makem to order
Takes time
They makem to order
Takes time
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