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Likely totaled my car while out of state... how do I assure insurance value?

Posted on 1/7/17 at 12:40 pm
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12103 posts
Posted on 1/7/17 at 12:40 pm
The morning of the 2nd I was in Atlanta and was in a one-vehicle accident (alcohol not involved). Thankfully no one was hurt. The tow guy looked at it and said "looks like it might be totaled." After it was towed to their yard, my insurance came and towed it to the insurance owned lot, and told me it could be as late as Monday or Tuesday before the adjuster looks at my car.

My insurance company said that if they determine it to be totaled then they will have a "separate" inspector "verify" the damage then they will call me and we'll go from there.

The question is: how do I make sure that I'm not getting too terribly low balled on the value? Just looking at the book's value of the car I feel doesn't tell the whole story - I kept that car in immaculate condition, always had regular services at the dealership, never had any other incidents, I didn't even eat in the car. (Also, just had a new set of premium tires (<1000 miles) and even put on new windshield wipers a few days earlier. )

From looking at the Kelly Blue Book, the difference between a car in average, good, or excellent condition is a few thousand dollars.

Anyone have any experience with this and any tips?

My insurance is MetLife, I'm in Baton Rouge, the wreck occurred in Atlanta.
Posted by oilmanNO
Member since Oct 2009
2844 posts
Posted on 1/7/17 at 12:43 pm to
Why don't you wait and see what they offer before you go freaking out
Posted by LSUScores
Member since Oct 2015
977 posts
Posted on 1/7/17 at 12:45 pm to
Make sure you give receipts for new/upgraded items to your insurance company as they may give you a little extra if they do determine the vehicle is totaled.
Posted by tigerbacon
Arkansas
Member since Aug 2010
3698 posts
Posted on 1/7/17 at 12:46 pm to
When someone totaled my car I was afraid insurance company would low ball. But luckily the guy who totaled it had a well known insurance company who offered me 2k more than I would of asked for
Posted by meeple
Carcassonne
Member since May 2011
9374 posts
Posted on 1/7/17 at 12:46 pm to
You will not get what you think it's worth. Just how it usually works out in most cases. Hopefully your adjuster works with you though.
This post was edited on 1/7/17 at 12:48 pm
Posted by Yewkindewit
Near Birmingham, Alabama
Member since Apr 2012
20037 posts
Posted on 1/7/17 at 12:47 pm to
Often times the condition will not matter from well kept to immaculate. I do hope they treat you right!
Posted by SlapahoeTribe
Tiger Nation
Member since Jul 2012
12103 posts
Posted on 1/7/17 at 12:47 pm to
quote:

Why don't you wait and see what they offer before you go freaking out


As a boy scout I like to be prepared.

Posted by zacata88
Member since Mar 2014
1682 posts
Posted on 1/7/17 at 12:50 pm to
Next time don't text and drive.
Posted by JumpingTheShark
America
Member since Nov 2012
22903 posts
Posted on 1/7/17 at 12:51 pm to
Well you're on the right track by asking the group of geniuses known as the OT
Posted by Slim Chance
Member since Oct 2012
1576 posts
Posted on 1/7/17 at 12:55 pm to
I was feeling like you when I totaled my truck last year. I waited about 10 days to get their estimate, I have Liberty Mutual. It was at least $3k more than I could've ever sold or traded the truck for. I think you'll be pleasantly surprised. Good luck!
Posted by LSUbase13
Mt. Pleasant, SC
Member since Mar 2008
15060 posts
Posted on 1/7/17 at 12:56 pm to
quote:

I didn't even eat in the car.


Make sure and tell the adjuster that. Gamechanger.
Posted by weadjust
Member since Aug 2012
15103 posts
Posted on 1/7/17 at 12:58 pm to
quote:

even put on new windshield wipers a few days earlier.


That will definitely add like a dollar
Posted by NikeShox
Toula Baw
Member since Sep 2016
1251 posts
Posted on 1/7/17 at 12:58 pm to
Receipts for new tires, windshield or any type of maintenance helps a lot.
Posted by 756
Member since Sep 2004
14867 posts
Posted on 1/7/17 at 12:58 pm to
State farm totaled my car- They
1. Looked at NADA retail
2. Checked local car lots to ensure market value
3. Gave me Retail value plus TTL
Posted by Mulat
Avalon Bch, FL
Member since Sep 2010
17517 posts
Posted on 1/7/17 at 1:00 pm to
Bummer
Posted by TennesseeFan25
Honolulu
Member since May 2016
8391 posts
Posted on 1/7/17 at 1:06 pm to
quote:

The question is: how do I make sure that I'm not getting too terribly low balled on the value? Just looking at the book's value of the car I feel doesn't tell the whole story - I kept that car in immaculate condition, always had regular services at the dealership, never had any other incidents,


Immaculate condition until you ran it into something.

Best option is to not hit shite with your car and then you wouldn't have to worry about it
Posted by Martini
Near Athens
Member since Mar 2005
48847 posts
Posted on 1/7/17 at 1:08 pm to
So all the money I'm spending on Episcopal I can be assured my kids will ask questions of this sort on the OT?

shite.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58346 posts
Posted on 1/7/17 at 1:28 pm to
Most companies do market evaluations. Takes into account your vehicle and it's condition, and compares it to what similar vehicles (other cars with the same year, make, model) are being sold for in the area.

Those similar vehicles are then adjusted as if they were all exactly like yours. Add value to those with higher mileage if yours is lower, or add a package to a comparable that your car has and it doesn't, etc.

TTL then added to the value, and your deductible is then subtracted for payment.

Your new tires and new wiper won't do anything to the value. At all.
Posted by Motorboat
At the camp
Member since Oct 2007
22683 posts
Posted on 1/7/17 at 1:47 pm to
From personal and professional experience, MetLife is pretty good on first party claims.
Posted by TorNation
Sulphur, LA
Member since Aug 2008
2866 posts
Posted on 1/7/17 at 1:59 pm to
If you think new windshield wipers increase your vehicle value ii seriously doubt you will receive the value you place on the vehicle. I used to dread dealing with someone that wanted added money added to their car value over stuff like that when I was a claims adjustor with State Farm. We used to do a local market search for like vehicles for sale or that had recenter sold and determine vehicle value based off actual historical data if possible. Sometimes this was less than NADA and sometimes greater than NADA.
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