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Started By
Message
Houston Uverse Outage...
Posted on 4/22/15 at 3:14 pm
Posted on 4/22/15 at 3:14 pm
Anyone having issues with the "Network Outage" that AT&T is having, right now?
Customer Service folks don't seem to know what the heck is going on. They just say, "Give me a number and we'll call you when the outage is resolved."
Phone, internet and TV. My alarm is through the phone line...
Customer Service folks don't seem to know what the heck is going on. They just say, "Give me a number and we'll call you when the outage is resolved."
Phone, internet and TV. My alarm is through the phone line...
7
Posted on 4/22/15 at 3:20 pm to purpletiger006
Newsflash: U-Verse sucks.
Posted on 4/22/15 at 3:27 pm to purpletiger006
Got home about the time you posted this and had no signal. I unplugged the power cable to the wireless box, waited 10 seconds, plugged it back in, and I'm good to go.
Astros replay is up and running.
Astros replay is up and running.
Posted on 4/22/15 at 3:28 pm to purpletiger006
I have uverse and can confirm its garbage
Posted on 4/22/15 at 3:30 pm to purpletiger006
Out for me. I tried resetting and unplugging the modem and the WAP. No go.
Posted on 4/22/15 at 3:30 pm to Wobstaclaw
quote:
I'm good to go
I'm glad someone is.
Been down since yesterday at 5:15. It's irritating that they can't give an estimated time of repair.
Posted on 4/22/15 at 3:42 pm to purpletiger006
That does suck. Is this related to the weather?
This is my first go round with Uverse. No real complaints so far, but if what these haters say is true, that most be why they are basically giving it away.
This is my first go round with Uverse. No real complaints so far, but if what these haters say is true, that most be why they are basically giving it away.
Posted on 4/22/15 at 3:45 pm to purpletiger006
Get a job hippie
Posted on 4/22/15 at 3:47 pm to TigerHam85
quote:
Get a job hippie
Yeah, well...
Posted on 4/22/15 at 3:52 pm to purpletiger006
You got laid off? My bad dawg. Hoping it doesn't happen to me. I'll check my tv when I get home and report back to the thread.
Posted on 4/22/15 at 3:52 pm to purpletiger006
quote:
Customer Service folks don't seem to know what the heck is going on. They just say, "Give me a number and we'll call you when the outage is resolved."
My U-Verse wouldn't work and I would report the outage. The most common response was, "Well, we don't see anything on our end. It should be working." Posted on 4/22/15 at 4:52 pm to SabiDojo
Mine just came back on...
Posted on 4/22/15 at 5:01 pm to SabiDojo
quote:
Newsflash: U-Verse sucks.
As compared to what? Comcast in Houston
Don't be an idiot Sabi. I've had UVerse for years now. No issues at all. Stable service, but then again I don't live in suburbia Houston, so I can't speak for them. I'm sitting on double internet speed, Free HBO, Free Cinemax, and Free Showtime for a year just because when I moved in November I stuck with them instead of Comcast.
Posted on 4/22/15 at 5:03 pm to purpletiger006
Have UVerse in NOLA. Have had for a month. Have had two problems.
First time it was an 8 hour network outage. They provided no information during it. Afterwards, they blamed a power line going to a main node that failed.
Second time, I was having intermittent issues all day long. They sent someone out that afternoon and replaced the modem.
No complaints otherwise.
First time it was an 8 hour network outage. They provided no information during it. Afterwards, they blamed a power line going to a main node that failed.
Second time, I was having intermittent issues all day long. They sent someone out that afternoon and replaced the modem.
No complaints otherwise.
Posted on 4/22/15 at 5:04 pm to Klark Kent
It was spotty AT BEST where I lived. There were days, too many to count, when it just wouldn't come on at all.
It wasn't that fast, it hardly worked, the equipment was crap (went through multiple modems and routers in one year), and customer service hardly ever knew what was wrong.
If it works for you, then bravo. The product is crap here.
It wasn't that fast, it hardly worked, the equipment was crap (went through multiple modems and routers in one year), and customer service hardly ever knew what was wrong.
If it works for you, then bravo. The product is crap here.
This post was edited on 4/22/15 at 5:05 pm
Posted on 4/22/15 at 5:08 pm to SabiDojo
Again : OP says Houston. The alternative is Comcast which is one of the worst service providers in the country
Posted on 4/22/15 at 5:13 pm to Klark Kent
This was the first issue I had with them, and I did get a call this week saying service would be interrupted in order to update the phone system, but it was only supposed to be the phones and for 2 hours. I assume this was that planned outage, and they underestimated the impact. Went out at 10:00am and came back at 4:30pm. I wouldn't have noticed if I wasn't working from home.
I'll never go back to Comcast.
I'll never go back to Comcast.
Posted on 4/22/15 at 5:41 pm to GRTiger
Just got it back.
Now payroll can be processed!
Now payroll can be processed!
Posted on 4/22/15 at 5:42 pm to SabiDojo
Never had an issue with Uverse in the past 4 years. Maybe I'm lucky
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