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Frontier is the worst company/internet provider on the planet

Posted on 1/9/17 at 7:16 pm
Posted by TigerOnTheMountain
Higher Elevation
Member since Oct 2014
41773 posts
Posted on 1/9/17 at 7:16 pm
I pay for 15mbs and I am lucky to get 1.3mbs. Yes, you read that right. I understand the difficulty that comes along with providing service in my relatively rural area of WNC. Doesn't excuse them from the way they completely misrepresented their services. Couple that with their piss poor customer service, and they can eat a giant bag of aids dicks. I've been on hold for 35 minutes and I don't give a damn if it takes 11 hours to get through, I am cancelling service tonight.
Posted by Rand AlThor
Member since Jan 2014
9399 posts
Posted on 1/9/17 at 7:19 pm to
Every ISP is like this. I can't wait until Fiber is everywhere and they are forced to up their service to not get shut down.
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 1/9/17 at 7:21 pm to
1.3. Is that over wifi or directly connected to modem via Ethernet. If it's. It directly connected to their modem, they're gonna tell you to frick off. Just saying.
Posted by TigerOnTheMountain
Higher Elevation
Member since Oct 2014
41773 posts
Posted on 1/9/17 at 7:23 pm to
It's directly connected through my modem. They have nothing to hide behind.
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 1/9/17 at 7:24 pm to
Have them check your modem for T4 timeouts or any 2-4 hour period where the modem did not send its signal levels to the company.
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
34998 posts
Posted on 1/9/17 at 7:25 pm to
Tell them you can't watch porn without it buffering and it's ruining your quality of life.
Posted by TigerOnTheMountain
Higher Elevation
Member since Oct 2014
41773 posts
Posted on 1/9/17 at 7:28 pm to
Thanks. I'll do that. Currently experiencing DNS error now. Still on hold
Posted by SEClint
New Orleans, LA/Portland, OR
Member since Nov 2006
48769 posts
Posted on 1/9/17 at 7:30 pm to
I agree. Its neck to neck with them and spirit.

I've had to deal with those airlines on multiple occasions. Then their computer systems crash or they go on strike in the middle of a layover
Posted by offshoretrash
Farmerville, La
Member since Aug 2008
10170 posts
Posted on 1/9/17 at 7:33 pm to
AT&T is shite as well.
Posted by stlslick
St.Louis,Mo
Member since Nov 2012
14054 posts
Posted on 1/9/17 at 7:34 pm to
quote:

Every ISP is like this. I can't wait until Fiber is everywhere and they are forced to up their service to not get shut down.


They arent upping anything, w/o extra charges.

They give us shitty service, with high prices, and no one gives a fark, who could do something about it.

It amazes me how poor of phone/cable service we have, to even many 3rd world nations.

ATT for christs sake, actually charged $20 for 1.5meg. They changed it to 5meg as low. but give me a break with the 1.5meg, that should be free.
Posted by poochie
Houma, la
Member since Apr 2007
6185 posts
Posted on 1/9/17 at 7:37 pm to
they make pretty good boats, though...
Posted by 7thWardTiger
Richmond, Texas
Member since Nov 2009
24670 posts
Posted on 1/9/17 at 7:43 pm to
You're in an outage.
Posted by TigerOnTheMountain
Higher Elevation
Member since Oct 2014
41773 posts
Posted on 1/9/17 at 7:45 pm to
I thought the same thing until I called my neighbors to see if they were still getting internet. They're still getting the same shitty service. It's come back but now fluctuating between 1.1-1.3
Posted by OweO
Plaquemine, La
Member since Sep 2009
113897 posts
Posted on 1/9/17 at 7:46 pm to
I can't complain much about Cox, but they have their moments. Every ISP sucks at some point.
Posted by Pectus
Internet
Member since Apr 2010
67302 posts
Posted on 1/9/17 at 7:54 pm to
I like their airline though.
Posted by EyeTwentyNole
Member since Mar 2015
4199 posts
Posted on 1/9/17 at 8:09 pm to
Just just be glad your only option isn't satellite internet
Posted by TigerOnTheMountain
Higher Elevation
Member since Oct 2014
41773 posts
Posted on 1/9/17 at 8:10 pm to
They're the only other option as of right now. And they know it.
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