Call and tell them you are trying to lower your monthly bills and are considering changing services to dish or dtv, they will give you the spill about why cox is better then will send you to retentions.
First off, they completely screwed up a "special offer" that they offered over the phone(I was supposed to get DVR TV & Internet w/ free showtime and a $200 rebate for $132 a month). Right now my bill is $171 and everytime i get on the phone with them it's a headache.
For this price i should be getting all the movie channels.
So i basically should call and say "im trying to figure out a way to lower my bill or im switching to Dish/Directv?"
This post was edited on 2/10 at 2:32 pm