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Started By
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Casino to patron: Sorry ma‘am, you didn’t win $43M—there was a slot machine “malfunction”
Posted on 6/16/17 at 12:00 am
Posted on 6/16/17 at 12:00 am
quote:
Imagine, if you would, how absolutely giddy you'd be if you won a $43 million jackpot while playing a casino slot machine. You could burn a lot of bridges with that amount of cash.
Then imagine the opposite feeling you'd get when the casino tells you there was a "malfunction" and you're not getting that jackpot, even though the slot machine lit up and said it was "printing cash ticket $42,949,672.76."
That really happened in August 2016 to Katrina Bookman, who is now suing the Resorts World Casino in Queens County Supreme Court, demanding that she get her payout from the Sphinx slot machine.
Instead of a massive payout, the New York casino instead allegedly awarded her a steak dinner and the $2.25 balance she had on the machine when she thought she hit the big one on the one-armed bandit made by International Game Technology, which is also named in the suit. The unhappy gambler alleges negligence, breach of contract, and negligent misrepresentation, according to Courthouse News Service, which says the complaint included a selfie Bookman took with the machine that showed she had hit the big one.
LINK
32
Posted on 6/16/17 at 12:02 am to Street Hawk
Without knowing the details, I hope she wins
Casino should pay it out and sue the manufacturer of the machine if it was a true malfunction
Casino should pay it out and sue the manufacturer of the machine if it was a true malfunction
This post was edited on 6/16/17 at 12:09 am
Posted on 6/16/17 at 12:02 am to Street Hawk
Wtf
Posted on 6/16/17 at 12:02 am to Street Hawk
You have no idea how excited I get from old news.
Posted on 6/16/17 at 12:03 am to Street Hawk
I hope she wins
Posted on 6/16/17 at 12:03 am to Street Hawk
Yeah, frick that. I am hiring an attorney for that. I don't even need the whole $43m. I'll set for a relatively small percent.
I wonder what the precedent is on this sort of thing of casinos claiming malfunction. It seems like I have heard about this sort of thing happening before, but I don't remember the outcome.
I wonder what the precedent is on this sort of thing of casinos claiming malfunction. It seems like I have heard about this sort of thing happening before, but I don't remember the outcome.
This post was edited on 6/16/17 at 12:04 am
Posted on 6/16/17 at 12:04 am to Street Hawk
For those not willing to investigate, the machine was set up to max out at $6500. She wasn't supposed to win anymore than that AT MOST. The $43 million is a complete malfunction for sure.
Posted on 6/16/17 at 12:04 am to Street Hawk
I am sure her counsel will push this all the way to a jury trial.
I may follow this case - link to what has been filed??
I may follow this case - link to what has been filed??
Posted on 6/16/17 at 12:06 am to tiggerthetooth
I am sure counsel will make sure that the max payout was not clearly presented when she deposited her money.
quote:
the machine was set up to max out at $6500. She wasn't supposed to win anymore than that AT MOST.
Posted on 6/16/17 at 12:06 am to tiggerthetooth
Then at the very least they should have paid out the $6500.
Posted on 6/16/17 at 12:07 am to KillTheGophers
She's not winning shite. The machine was a $6500 machine, she can't sit there and say she truly thought it was possible to win $43 million from a machine that has $6500 emblazoned all over it.
Its like going to an ATM, pressing the $60 cash option and getting $400 in cash by machine malfunction. Are you entitled to that $400?
Obviously not. This suit is dumb, but she should get the $6500, not just a steak dinner.
Its like going to an ATM, pressing the $60 cash option and getting $400 in cash by machine malfunction. Are you entitled to that $400?
Obviously not. This suit is dumb, but she should get the $6500, not just a steak dinner.
Posted on 6/16/17 at 12:07 am to Rouge
FPNI (first post nails it) 
Posted on 6/16/17 at 12:10 am to KillTheGophers
quote:
I am sure counsel will make sure that the max payout was not clearly presented when she deposited her money.
Conversely, there was nothing there to lead her to think it would pay out $43 million PRIOR to the win.
If you've been to casinos then you'd know its HIGHLY likely all the prizes were listed right on the machine. They also show rules and such as well.
Posted on 6/16/17 at 12:11 am to Peazey
quote:
Then at the very least they should have paid out the $6500.
Agree. No clue why they'd refuse to pay it out, but again...$43 million for a machine that says $6500 is clearly a malfunction and I know I wouldn't think its real.
Posted on 6/16/17 at 12:13 am to tiggerthetooth
quote:
Then at the very least they should have paid out the $6500.
Agree. No clue why they'd refuse to pay it out, but again...$43 million for a machine that says $6500 is clearly a malfunction and I know I wouldn't think its real.
Tinfoil hat time:
Will the machine make up an absurd number any time someone wins the jackpot, so the casino can just call it a malfunction?
Posted on 6/16/17 at 12:15 am to OvertheDwayneBowe
quote:
Will the machine make up an absurd number any time someone wins the jackpot, so the casino can just call it a malfunction?
The jackpots for slots are always being shown...because thats exactly how they attract players...in fact, the jackpot is typically the most PROMINENT number shown in all likelihood. She probably walked up to this machine with the jackpot number shown plain as day.
This post was edited on 6/16/17 at 12:17 am
Posted on 6/16/17 at 12:32 am to Peazey
quote:
Then at the very least they should have paid out the $6500.
quote:
Resorts World tells The Associated Press that the Gaming Commission told it the casino cannot legally pay Bookman even that amount because a malfunction voids all plays under state law. However, the Gaming Commission told the AP that there are no rules barring Resorts World from offering Bookman money to resolve the situation, even though she didn't win anything.
LINK
Sometime our rigged games aren't rigged correctly so we paid some commissions off to make rules that say we don't have to pay all the suckers we steal from.
This post was edited on 6/16/17 at 12:34 am
Posted on 6/16/17 at 12:34 am to Dr RC
quote:
Resorts World tells The Associated Press that the Gaming Commission told it the casino cannot legally pay Bookman even that amount because a malfunction voids all plays under state law. However, the Gaming Commission told the AP that there are no rules barring Resorts World from offering Bookman money to resolve the situation, even though she didn't win anything.
This seems a little contradictory, right?
Posted on 6/16/17 at 12:39 am to tiggerthetooth
Well then, if I am her legal counsel, I play the race card hard....my client is a black woman...your casino thought she could be bought off with a steak dinner...say that in front of a jury a time or two.
So, instead of making the plaintiff, an African-America woman, whole, you decided to offer a steak dinner in hopes of ensuring that your profits remained intact - yes or no please.
So, instead of making the plaintiff, an African-America woman, whole, you decided to offer a steak dinner in hopes of ensuring that your profits remained intact - yes or no please.
Posted on 6/16/17 at 12:41 am to Street Hawk
I don't think a casino would let you win $43M in any fashion. Won't they eventually cut you off if they lose too much money? Losing $43M is a huge amount, whether it's at a slot machine or high stakes poker table.
This post was edited on 6/16/17 at 12:42 am
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