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Neighbors FCU app working for anyone?

Posted on 11/12/15 at 7:30 am
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 11/12/15 at 7:30 am
I know they changed their online banking software and I haven't really had any problems with that, but is there no way to log into the app currently?


I wanted to mobile deposit some checks I have to avoid going to the bank.

Anyone having the issue of not being able to log into the app?
Posted by mglsu21
Prairieville
Member since Jun 2012
1260 posts
Posted on 11/12/15 at 9:07 am to
I can get in right now. But I had problems last week after their relaunch of website and app. Do this:

Go login from desktop site. Read instructions carefully. You will have to login with temporary password (read instructions) and setup a new password. Only after you do all that will you be able to log into app, with your new password of course.
Posted by mglsu21
Prairieville
Member since Jun 2012
1260 posts
Posted on 11/12/15 at 9:13 am to
BTW I completely skimmed over the part about you not having any trouble with the new software. Did it make you put in a temp password and create a new one?
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 11/12/15 at 9:53 am to
Yes, I've changed the website password and have no trouble using the website, just can't log into the app


Eta:

Just got in. I tried last night and this morning and it wouldn't log in. Now it's working.
This post was edited on 11/12/15 at 9:55 am
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