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Message
re: Good job SJW ranters
Posted on 10/23/15 at 11:40 am to Born in BR
Posted on 10/23/15 at 11:40 am to Born in BR
quote:
Never disappoint a customer.
True. And if you do, be prepared to handle the consequences, especially in the social media age. Everyone has a platform to blast your business.
Posted on 10/23/15 at 11:44 am to Born in BR
quote:
Have a down vote sir.
It took off because Harry T's customer service went against all reason. Never disappoint a customer.
That's what Harry T's was doing. Making sure they didn't disappoint the UF customers that paid a fee have their watch-party there.
quote:
A restaurant in Baton Rouge would never have treated a patron wearing UF paraphernalia this shabbily
They absolutely would if someone/group paid to reserve the restaurant and asked that only their group be allowed to attend the event. But hey, maybe you reserve venues for private parties and let any Tom, Dick or Harry off the street wander in
Posted on 10/23/15 at 11:48 am to Mattwells90
quote:
Probably because discrimination is illegal
You think it's illegal to discriminate against a fan of a particular school?
Posted on 10/23/15 at 11:54 am to moneyg
quote:
You think it's illegal to discriminate against a fan of a particular school?
What a minute? Are you trying to tell me that "fan of (insert) school is NOT a protected class like gender and race?
Posted on 10/23/15 at 11:55 am to moneyg
I guess none of you guys have ever heard of Gerard's law of 250"....
Posted on 10/23/15 at 12:03 pm to Alt26
The real problem for Harry T's is two-fold: 1) they are letting a customer that isn't reserving the whole restaurant dictate who should be turned away from the part that isn't reserved; and 2) their response to the complaint by the customers who were turned away was a display of epic stupidity.
The first issue exhibits really poor judgment. If someone wants to reserve the whole restaurant, they should do so and everyone should be turned away due to that reservation. Only a moron would get upset if they were turned away for that reason. If you have a customer that is telling you to turn away only certain people who happen to make up a significant part of your customer base, then you probably need to re-evaluate whether to allow such partial reservations.
This is a problem created by Harry T's and with which they should be prepared to live. Should a business be boycotted by the LSU fanbase because of this incident? It doesn't make much sense to me, but ultimately it was an avoidable problem that the restaurant created and then stepped right into. If I had been turned away at the door under the same circumstances as the customers behind this incident, I wouldn't return without an apology (which, incidentally, Harry T's seems to be doing a pretty good job of making).
ETA: grammar
The first issue exhibits really poor judgment. If someone wants to reserve the whole restaurant, they should do so and everyone should be turned away due to that reservation. Only a moron would get upset if they were turned away for that reason. If you have a customer that is telling you to turn away only certain people who happen to make up a significant part of your customer base, then you probably need to re-evaluate whether to allow such partial reservations.
This is a problem created by Harry T's and with which they should be prepared to live. Should a business be boycotted by the LSU fanbase because of this incident? It doesn't make much sense to me, but ultimately it was an avoidable problem that the restaurant created and then stepped right into. If I had been turned away at the door under the same circumstances as the customers behind this incident, I wouldn't return without an apology (which, incidentally, Harry T's seems to be doing a pretty good job of making).
ETA: grammar
This post was edited on 10/23/15 at 12:58 pm
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