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Whirlpool Freezer not making ice

Posted on 6/16/22 at 11:11 am
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 11:11 am
I bought it about 2 years ago and it has stopped making ice. Any ideas on what could cause this?
Posted by gumbo2176
Member since May 2018
15131 posts
Posted on 6/16/22 at 11:13 am to
First thing to look for is if the metal arm on the outside of the ice maker is up or down. If up, it will not make ice.

Again, if up, just flip it down.
This post was edited on 6/16/22 at 11:15 am
Posted by Shexter
Prairieville
Member since Feb 2014
13881 posts
Posted on 6/16/22 at 11:17 am to

Frozen water line

Filter clogged
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 11:19 am to
quote:

Again, if up, just flip it down.


I checked that. It is down.
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 11:20 am to
quote:

Frozen water line


quote:

Filter clogged


How do I check these?
Posted by Shexter
Prairieville
Member since Feb 2014
13881 posts
Posted on 6/16/22 at 11:25 am to

Water line - Does the water dispenser side still operate?

Filter - just change it. If it's never been changed, it's probably time after 2 years.
Posted by FISH N TIGER
South Louisiana
Member since Jun 2007
1165 posts
Posted on 6/16/22 at 11:27 am to
If you have water dispenser and it’s working then it should be making ice. If you have never changed the filter then you should right away.
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 11:28 am to
The water dispenser does make water, but the pressure seems kind of low.
Posted by FISH N TIGER
South Louisiana
Member since Jun 2007
1165 posts
Posted on 6/16/22 at 11:31 am to
Yeah then I’d change the filter . I change mine every 4-5 months
Never once had a problem. My Whirlpool if about 4 years old.
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5267 posts
Posted on 6/16/22 at 11:43 am to
Yes as suggested, definitely try changing the filter first if you haven’t done so in a while, my Whirlpool would stop making ice if the filter was not changed sometimes between 6 months and a year, even though it still dispensed water.
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 11:45 am to
quote:

Yeah then I’d change the filter


Does it have to be a whirlpool filter? I want to do this today and don't know if I will be able to find one.
Posted by Shexter
Prairieville
Member since Feb 2014
13881 posts
Posted on 6/16/22 at 12:10 pm to
quote:

Does it have to be a whirlpool filter? I want to do this today and don't know if I will be able to find one.


Home Depot/Lowes should have filters to fit Whirlpool. Bring your old filter or write down the part number.
Posted by gumbo2176
Member since May 2018
15131 posts
Posted on 6/16/22 at 12:41 pm to
quote:

I checked that. It is down.


OK, is there ice currently in the icemaker? If so, I've had it stuck in there to where the arm that removes it would not budge it.

I had to take the icemaker out of the freezer, run hot water over the ice in the tray to get it out and then use a scouring pad and some soap to clean the tray good, then re-install it and it worked like a charm. This is pretty much a temporary fix as I did that 3-4 times over the years.

I wound up replacing the icemaker in mine after about 5 years and have not had any problems since. Maybe it's just time to replace yours now.
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5267 posts
Posted on 6/16/22 at 3:28 pm to
quote:

Does it have to be a whirlpool filter? I want to do this today and don't know if I will be able to find one.

No - aftermarket filters are fine to use.
Posted by Bayou
CenLA
Member since Feb 2005
36817 posts
Posted on 6/16/22 at 4:08 pm to
Probably the purple filter at Lowes
Posted by gerald65
Moss Bluff, LA
Member since Jul 2020
710 posts
Posted on 6/16/22 at 5:03 pm to
Another way to check to see if the filter is causing the problem, just take out the filter and try to make Ice with no filter.

My guess is that the inlet water line is frozen. If it is frozen, turn off the freezer and take out everything and let it "defrost". You can put a light bulb inside or use a hair dryer to speed up the thawing. The wall panels can be easily taken out to see if the coils in the back have ice blocking the coils. I had this problem several years ago. I have not had any problems since then.
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 5:18 pm to
Update:

I checked again when I got home and it did make a few pieces of ice. So, it is getting some water but not much. It took a whole day to make about 10 pieces.
Posted by TDTOM
Member since Jan 2021
14535 posts
Posted on 6/16/22 at 6:25 pm to
I just changed the filter and the water pressure from the dispenser was a lot better. Hopefully that fixed it.
Posted by choppadocta
Louisiana
Member since May 2014
1851 posts
Posted on 6/16/22 at 9:26 pm to
After you change the filter you should let the water dispenser just dispenser dispense a couple of gallons of water to bleed all the air out of the system
Posted by BRgetthenet
Member since Oct 2011
117709 posts
Posted on 6/17/22 at 5:29 pm to
quote:

I just changed the filter


This calls for a celebration.

quote:

Hopefully that fixed it.


Yeah, you hope. Once you’re flush with ice, unload a few bins into that tepid, chlorinated, money pit nobody uses. Remember, no diving.

Can’t wait to hear what else breaks at your house!

Later


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