I have a DSC PowerSeries PC1832 with keypad RFK5501 home alarm system. Recently a trouble condition indicator came on showing a sensor fault, same zone shows OPEN and it is not open. I tried changing the Ion Micra-D sensor and was able to successfully program the new sensor. The trouble indicator went off and we were able to set the alarm as usual for about 24 hours. Now the trouble indicator has come back on again, showing OPEN. Tried programing the sensor again to no avail. I have successfully changed batteries in the sensors many times and even changed one of the other sensors previously, but this shows a different trouble condition. Any suggestions??

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Posted by LSUDad

Still on the move

Member since May 2004

58678 posts

Posted on 7/22/23 at 1:05 am to fab4lsu

Location?

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Posted by fab4lsu

NC, SC and La.

Member since Dec 2007

895 posts

Posted on 7/22/23 at 6:31 pm to LSUDad

quote:
Location?

It's zone 16, one of the window sensors so I know it's not open. The magnet is still in place as well. In fact, it's a window we have not opened in years until this incident.

I live in Shreveport now and we lost power with the big storm a few weeks ago, so the alarm was on battery power about 5 days. When it came back on the alarm had a trouble condition #8 on, complete power lost so the time and date had to be re-programmed. I did that but it took a couple of tries, so I'm not sure if the system still has a problem.

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Posted by LSUDad

Still on the move

Member since May 2004

58678 posts

Posted on 7/22/23 at 6:39 pm to fab4lsu

quote:
I live in Shreveport now

That’s the location I was looking for. My good friend handles all my alarm systems. Living in BTR, I have a number of subs I recommend.
I might try an send him a text of your problem, he might know what to look into.

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Posted by VABCHTIGER

South Boston, VA

Member since Sep 2007

317 posts

Posted on 7/22/23 at 8:10 pm to fab4lsu

Since you say that you've changed sensors and programmed them, my suggestion is to swap the programming from the sensor on zone 16 with another similar sensor and program the sensor that was 16 with the other sensor's programming.

That way, if there is still a problem with zone 16 it is most likely a control panel issue. If the problem moves to the sensor that is currently giving you the problem, it is likely the sensor. Of course, you also could have had programming issues that you didn't realize.

Good Luck!

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Posted by fightin tigers

Downtown Prairieville

Member since Mar 2008

73674 posts

Posted on 7/22/23 at 9:26 pm to fab4lsu

Do you have an open zone you can move it to?

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Posted by Miketheseventh

Member since Dec 2017

5714 posts

Posted on 7/23/23 at 8:29 pm to fab4lsu

quote:
Now the trouble indicator has come back on again, showing OPEN.

It might be a wiring problem going to that sensor

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Posted by fab4lsu

NC, SC and La.

Member since Dec 2007

895 posts

Posted on 7/24/23 at 10:31 pm to LSUDad

quote:
I might try an send him a text of your problem, he might know what to look into.

Thanks for any professional advice, in advance.

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Posted by fab4lsu

NC, SC and La.

Member since Dec 2007

895 posts

Posted on 7/24/23 at 10:36 pm to fightin tigers

quote:
Do you have an open zone you can move it to?

No all zones would normally be closed and I'm not savy enough to change zones at the control box. I'm just glad the installer labeled the zones in the box properly.

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Posted by fab4lsu

NC, SC and La.

Member since Dec 2007

895 posts

Posted on 7/24/23 at 10:46 pm to Miketheseventh

quote:
It might be a wiring problem going to that sensor

These Ion Micra sensors are wireless, and I've already changed the sensor out to a brand new one. I was able to successfully program the new sensor and the system worked fine for about 24 hours, then the trouble indicator came back on so we can't arm the alarm.

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