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How can I ensure that my iOS Device NEVER brings up TD Mobile?

Posted on 7/17/16 at 10:08 am
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 7/17/16 at 10:08 am
I really detest the TD Mobile site. It reduces the amount of information I see when browsing the site and the layout is a step backwards to the current iteration of the desktop or "full version".

I understand it's purpose and its usefulness for the use case it's intended for. But it's incredibly annoying for what I would consider a power user of the site (I.E.-a person who accesses the site using a device akin to an iPhone 6 with LTE or in my current case, WiFi w/>25Mbps/second) to have to deal with intermittent loading of the mobile site.

On a personal level, having to scroll all the way to the bottom of the mobile site in order to toggle versions or views makes little to no sense. Why not install this toggle or switch at the very top of the mobile site page?

I understand this may appear to be a minor issue but it absolutely reduces my enjoyment of the site and my interaction with it. Which I would think is an incredibly important aspect of the site's success and viability.

Is there any way that we can move the toggle to the top of the mobile site to allow folks who have the mobile site loaded mistakenly to adjust quickly to the version that makes the most sense for them?

Thanks,

G-Funk
Posted by Chicken
Jackassistan
Member since Aug 2003
22014 posts
Posted on 7/17/16 at 1:13 pm to
Have you tried scrolling to the bottom of the page and clicking "View in Desktop"?
Posted by Chicken
Jackassistan
Member since Aug 2003
22014 posts
Posted on 7/17/16 at 1:26 pm to
We are not crowding the top of the site with a "switch" link. No sites do that. Not sure why you aren't staying in mobile mode unless your browser isn't keeping your cookie.
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 7/17/16 at 5:37 pm to
It could be unobtrusive and I won't advertise the site but one of the more popular sites on the Internet has a simple toggle at the top.

This is your barbecue and it tastes good. But having to scroll to the bottom is a hassle and needless from a UI/UX perspective. If it's happening why not give the user the opportunity to quickly and effortlessly toggle and avoid the frustration.

It doesn't happen often. Really usually only when I'm on my iPhone. But it happens often enough that I can't navigate as quickly and makes me sometimes not bother going further than the initial homepage. Reducing stickiness.

I know TD makes more than an OT Baller Operator...but I also know UI/UX impacts stickiness and stats like that make a difference for users.
Posted by GeorgeTheGreek
Sparta, Greece
Member since Mar 2008
66443 posts
Posted on 7/17/16 at 7:18 pm to
I love the mobile site.

The desktop site is too messy on a phone.
This post was edited on 7/17/16 at 7:19 pm
Posted by ellunchboxo
Gtown
Member since Feb 2009
18799 posts
Posted on 7/18/16 at 5:05 am to
quote:

absolutely reduces my enjoyment of the site and my interaction with it.


Well then...
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 7/18/16 at 7:24 pm to
Didn't know feedback wasn't appreciated. It's annoying. I like the place. But the mobile site's a mixed bag. At best.

I'll be sure to post more in the mold of a company man in the future.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58348 posts
Posted on 7/18/16 at 8:18 pm to
I like the mobile site a lot. Do you clear your history often or something? Wondering what would cause that.
Posted by ksayetiger
Centenary Gents
Member since Jul 2007
68313 posts
Posted on 7/19/16 at 5:26 am to
I am with you, I cant stand the mobile version, and use my phone for 100% of my td.com viewing.

But I hardly ever have switch back to full version, maybe every few weeks or so, if that often.
Posted by Mac
Forked Island, USA
Member since Nov 2007
14657 posts
Posted on 7/19/16 at 7:23 am to
quote:

I won't advertise the site but one of the more popular sites on the Internet has a simple toggle at the top.
Sounds legit.
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