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Started By
Message
WOW Wingery - Hwy 21 at Covington
Posted on 3/28/10 at 10:52 pm
Posted on 3/28/10 at 10:52 pm
Seriously, who has had bad service here over the past couple of months?
Does it really need to take 40 minutes to get an order of wings and a kids grilled cheese to the customer (we ordered it when we first sat down to get the process sped up)?
Entrees came out at 55 minutes.
There were only 5 tables being served and 3 waiters.
Does it really need to take 40 minutes to get an order of wings and a kids grilled cheese to the customer (we ordered it when we first sat down to get the process sped up)?
Entrees came out at 55 minutes.
There were only 5 tables being served and 3 waiters.
8
Posted on 3/28/10 at 10:53 pm to Guido Merkens
The Kicker: I asked the waiter what the deal was and he said the cooks don't like to be told what and when to cook, so they go out back and smoke and take their time, leaving the waiter on the hook for the delays.
ETA
Thanks for the # Rouge, I will not call, but my neighbor will.
My complaints at the start of the thread are from October, but my neighbor went last night and had the same problems listed below:
1. Slow Service: 45 mins to get a Kentucky wrap and a Hamburger Po-Boy (which was the Daily Special)
2. Accuracy: No cheese on burger as ordered, and wrong drink served.
When he told me this story, it reminded me to post it on td.com, just bc of the crappy feeling it gave us to be strung along there.
ETA
Thanks for the # Rouge, I will not call, but my neighbor will.
My complaints at the start of the thread are from October, but my neighbor went last night and had the same problems listed below:
1. Slow Service: 45 mins to get a Kentucky wrap and a Hamburger Po-Boy (which was the Daily Special)
2. Accuracy: No cheese on burger as ordered, and wrong drink served.
When he told me this story, it reminded me to post it on td.com, just bc of the crappy feeling it gave us to be strung along there.
This post was edited on 3/29/10 at 9:58 am
Posted on 3/28/10 at 10:54 pm to Guido Merkens
Don't go back.
Boycott wingeries on the Northshore in general until Covington/Mandeville gets a BWW.
Boycott wingeries on the Northshore in general until Covington/Mandeville gets a BWW.
This post was edited on 3/28/10 at 10:55 pm
Posted on 3/28/10 at 10:56 pm to Luke4LSU
quote:
Boycott wingeries on the Northshore in general until Covington/Mandeville gets a BWW.
Great plan. BWW is a favorite of mine.
Posted on 3/28/10 at 10:58 pm to Luke4LSU
quote:
Don't go back.
Boycott wingeries on the Northshore in general until Covington/Mandeville gets a BWW.
Agree. WOW is horrible. I've eaten there a few times out of convenience, and I've never had a great experience. There's always been something wrong. It's just ok, overpriced food. There are many, many better choices in the area.
Posted on 3/28/10 at 10:58 pm to Dijkstra
thanks guys, I am just venting!
i also got my own re-fills for the family.
i think the wait staff was hiding out during the delays....
i also got my own re-fills for the family.
i think the wait staff was hiding out during the delays....
Posted on 3/28/10 at 11:28 pm to Guido Merkens
quote:Call Ballard and tell him that shite.
The Kicker: I asked the waiter what the deal was and he said the cooks don't like to be told what and when to cook, so they go out back and smoke and take their time, leaving the waiter on the hook for the delays.
Posted on 3/28/10 at 11:30 pm to JJLSU
quote:
Agree. WOW is horrible
they specialize in wings and its not that great imo.
Posted on 3/28/10 at 11:30 pm to USMCTiger03
You know them?
Posted on 3/28/10 at 11:34 pm to ezride25
quote:More or less. Not real well and not for a long time.
You know them?
Posted on 3/28/10 at 11:38 pm to sheek
quote:
--------------------------------------------------------------------------------
Agree. WOW is horrible
--------------------------------------------------------------------------------
If you specialize in something, you should be damn good at it, not just ok, and that's all WOW is...just ok. I'd be surprised to hear of anyone who goes there because of anything besides location/convenience.
--------------------------------------------------------------------------------
Agree. WOW is horrible
--------------------------------------------------------------------------------
quote:
they specialize in wings and its not that great imo.
If you specialize in something, you should be damn good at it, not just ok, and that's all WOW is...just ok. I'd be surprised to hear of anyone who goes there because of anything besides location/convenience.
Posted on 3/28/10 at 11:41 pm to USMCTiger03
is Ballard the Owner or something?
the one I go to is 1.5 miles from their corporate office, you'd think they would have their service in line.
the one I go to is 1.5 miles from their corporate office, you'd think they would have their service in line.
Posted on 3/28/10 at 11:43 pm to Guido Merkens
quote:
I asked the waiter what the deal was and he said the cooks don't like to be told what and when to cook, so they go out back and smoke and take their time, leaving the waiter on the hook for the delays.
sounds like both the managers and cooks dont need to be employed anymore
Posted on 3/28/10 at 11:46 pm to Guido Merkens
Yeah, two brothers, that's their last name. Pretty good guys too.
Posted on 3/28/10 at 11:48 pm to USMCTiger03
bet they would be pretty pissed if they heard about their cooks "not being told when to cook". if that shite was happening where i work i would be on the phone with corporate. waiters cant make money if the cooks are a bunch of frick ups
Posted on 3/28/10 at 11:48 pm to Guido Merkens
quote:
is Ballard the Owner or something?
3 brothers own the franchise. I will give them a heads up, but it wouldn't be the first time. My wife makes it a point to tell them this kind of stuff whenever it happens to us. The issue is that while the brothers own the franchise they do not manage all of the individual stores so quality control can be difficult.
Posted on 3/28/10 at 11:49 pm to USMCTiger03
quote:
two brothers
Which two do you know?Posted on 3/28/10 at 11:49 pm to USMCTiger03
quote:
Yeah, two brothers, that's their last name. Pretty good guys too.
They also have some involvement in a few of the PJ's Coffee shops.
I'd make a phone call tomorrow demanding an explanation and/or refund.
Posted on 3/28/10 at 11:52 pm to JJLSU
They recently acquired the PJ's franchise as well.
Posted on 3/29/10 at 12:06 am to ezride25
Aren't they planning to open one in the BR area soon?
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